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6.4 T
ROUBLESHOOTING THE LIFEPULSE SYSTEM SENSORS
If the heart rate reading is erratic or missing, do the following:
• Dry the hands if necessary to prevent slipping.
• Apply hands to all four sensors, located at the front and back of the hand grips.
• Grasp the sensors firmly.
• Apply constant pressure around the sensors.
6.5 HOW TO
OBTAIN PRODUCT SERVICE
1. Verify the symptom and review the operating instructions. The problem may be unfamiliarity
with the product and its features and workouts.
2. Locate the serial number plate, which is at the back end of the unit. Document the serial
number, which consists of three letters followed by six numerals.
3. Contact Life Fitness Customer Support Services via the Web at: www.lifefitness.com, or call
the nearest Life Fitness Customer Support Services group:
35
For Product Service within
the United States and Canada:
Telephone: (+1) 847.451.0036
FAX: (+1) 847.288.3702
Toll-free telephone: 800.351.3737
For Product Service Internationally:
Life Fitness Europe GmbH
Telephone: (+49) 089.317.751.66
FAX: (+49) 089.317.751.38
Life Fitness (UK) LTD
Telephone: (+44) 1353.665.507
FAX: (+44) 1353.666.719
Life Fitness Atlantic BV (Europe, Middle
East & Africa except local Life Fitness
offices)
Life Fitness Benelux
Telephone: (+31) 180.646.666
FAX: (+31) 180.646.699
Life Fitness Italia S.R.L.
Telephone: 800.438.836
FAX: (+39) 0457.238.197
Life Fitness Austria Vertriebs GmbH
Telephone: (+43) 1615.7198
FAX: (+43) 1615.7198.20
Life Fitness Asia Pacific Ltd (Asia &
Australia, except local Life Fitness offices)
Telephone: (+852) 2891.6677
FAX: (+852) 2575.6001
Life Fitness Latin America
and Caribbean
Telephone: (+1) 847.288.3964
FAX: (+1) 847 288.3886
Life Fitness do Brazil
Telephone (+55) 11.4193.8282
FAX: (+55) 11.4193.8283
Life Fitness Japan
Telephone: (+81) 3.3359.4309
FAX: (+81) 3.3359.4307
Life Fitness Iberia (Spain)
Telephone : (+34) 93.672.4660
FAX : (+34) 93.672.4670