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Troubleshooting guide
Troubleshooting Guide
Treadmill will not start.
1. Is the Safety Key inserted into the treadmill Console?
2. Make sure the power cord is plugged into a surge protector, the surge protector is plugged into a properly grounded outlet, and the surge pro-
tector is turned on. (Refer to “Power Requirements” on page 10.)
3. Check the circuit breaker located on the front of the treadmill. If the switch protrudes, it has tripped. Wait five minutes and then press the
switch back in.
4. Check the house electrical breaker box and the circuit breaker for the room where the treadmill is located. If it has tripped, reset or have an
electrician replace the breaker in home.
5. Have an electrician check to insure there is adequate voltage at the outlet.
Treadmill loses power during use.
1. Check the circuit breaker located on the front of the treadmill. If the switch protrudes, it has tripped. Wait five minutes and then press the switch
back in.
2. Check the house electrical breaker box and the circuit breaker for the room where the treadmill is located. If it has tripped, reset or have an
electrician replace the breaker in home.
3. If the treadmill will not operate, please call Keys Fitness Customer Service at (800)-340-0482.
Treadmill walking belt slows during use.
1. Check to make sure the treadmill is securely plugged into an UL-listed surge protector, rated at 15 amps, with a 14-gauge cord of five feet or
less and the surge protector is securely plugged into the outlet.
2. If treadmill will not operate, please call Keys Fitness Customer Service at (800)-340-0482.
Treadmill walking belt slips or is not centered on rear roller.
1. Refer to “Belt Adjustment” section on page 12.
2. Need help? Call Keys Fitness Customer Service at (800)-340-0482.
Treadmill belt is making noise
Treadmill belt may develop “belt memory” where the rollers are located due to packaging and storage. The noise goes away once the belt has
been stretched out properly from regular use.
Treadmill Error Messages.
Your treadmill is equipped with a software package that enables error messages to be displayed when there is a problem.
Treadmill Belt Reminder.
After 30 hours of use, the console will remind you to lubricate your belt.
To avoid possible damage to the treadmill and the possibility of injury, do not operate the treadmill until the problem is corrected.
Call Keys Fitness Customer Service at (800)-340-0482.