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HOW TO ORDER REPLACEMENT PARTS
To order replacement parts, call our Customer Service Department toll-free at 1-800-999-3756, Monday through
Friday, 6 a.m. until 6 p.m. Mountain Time (excluding holidays). Before calling, please note the following
information:
¥ The MODEL NUMBER of the product (HRTL12992)
¥ The NAME of the product (HealthRider
¨
SOFTSTRIDER S500iª treadmill)
¥ The SERIAL NUMBER of the product (see the front cover of this manual)
¥ The KEY NUMBER and DESCRIPTION of the replacement part(s) (see the PART LIST on page 30 and the
EXPLODED DRAWING attached in the center of this manual).