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Troubleshooting guide
Problem Solution
Dumbbell handle does not fully insert into
base when no plates are selected (handle
has no plates attached).
1. Make certain that both adjustment knobs are set directly to the
number 10.
2. Make certain that all of the weight plates have the “selection
tongue” facing away from the dumbbell grip, as the product
was designed. If one or more of these are backwards (selection
tongue facing inward toward grip), the handle can get blocked,
and the plates may wedge into the handle.
Dumbbell handle does not fully insert into
base when plates are selected (handle has
plates attached).
1. Check to see if you have selected different weights on each side
of the dumbbell (for example one adjustment knob is set to 10
and the other is set to 15). If this is the case, you must replace
the dumbbell in the base with the same orientation in which was
withdrawn. This is to allow the plates to settle back into the
correct and vacant openings in the base.
2. Verify that the plates not selected (those plates remaining in
the dumbbell base) are in their correct spots and have not been
moved to a different support slot. This may be blocking the
dumbbell from fitting back into the base.
3. See solution #2 from problem above.
Adjustment knob will not turn while handle
is in base.
1. Check to assure that the dumbbell handle is fully depressed into
the dumbbell base. If not fully depressed, the locking mecha-
nism will not be released and may be keeping the adjustment
knobs from rotating.
2. Check to see if any weight plates have been forced into the base
assembly backwards with the “support tongue” facing the grip of
the dumbbell handle. All weight plates must have the selection
tongue facing away from the grip of the dumbbell handle.
3. Check to see if there is any dirt, debris or other obstruction in
the dumbbell base. You may need to remove the weight plates
from the base to accomplish this check. Remember to put each
weight plate back in its appropriate location.
4. Depress the locking tab in the handle and test rotation. If the
silver locking tab in the base is loose, replace the base.