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TROUBLE SHOOTING
POTENTIAL CAUSES FOR NO HEART RATE READING OR LONG RESPONSE TIME:
CAUSE: DRY SKIN
SOLUTION: Apply conductive gel thoroughly finger. Tap water may help if conductive gel is not available.
CAUSE: MUSCLE TREMORS CAUSED BY PRESSING ON SENSORS TOO HARD
SOLUTION: Decrease finger pressure on the Sensor Pads.
CAUSE: DEAD SKIN ON WRIST OR FINGER.
SOLUTION:
Rub off excessive dead skin with a towel
CAUSE: A THIN LAYER OF BODY GREASE INSULATES THE ECG SIGNAL PREVENTING THE WATCH FROM
DETECTING ECG HEART RATE
SOLUTION: Wipe wrist and the back of watch with a tissue or soft towel.
CAUSE: HAIRY SKIN
SOLUTION: Apply conductive gel to wrist.
CAUSE: LOW BATTERY
SOLUTION: Replace the battery in watch.
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