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TROUBLESHOOTING
Most treadmill problems can be solved by following the steps below. Find the symptom that applies, and
follow the steps listed. If further assistance is needed, please call our Customer Service Department toll-
free at 1-800-999-3756, Monday through Friday, 6 a.m. until 6 p.m. Mountain Time (excluding holidays).
PROBLEM: The power does not turn on
SOLUTION: a. Make sure that the power cord is plugged into a surge suppressor, and that the surge suppressor
is plugged into a properly grounded outlet (see page 8). Use only a single-outlet surge suppressor
that meets all of the specifications described on page 8. Important: The treadmill is not compatible
with GFCI-equipped outlets.
b. After the power cord has been plugged in, make sure that the key is fully inserted into the console.
c. Check the circuit breaker located on the treadmill
frame near the power cord. If the switch protrudes
as shown, the circuit breaker has tripped. To reset
the circuit breaker, wait for five minutes and then
press the switch back in.
PROBLEM: The power turns off during use
SOLUTION: a. Check the circuit breaker located on the treadmill frame near the power cord (see the drawing
above). If the circuit breaker has tripped, wait for five minutes and then press the switch back in.
b. Make sure that the power cord is plugged in. If the power cord is plugged in, unplug it, wait for
five minutes, and then plug it back in.
c. Remove the key from the console. Reinsert the key fully into the console.
d. If the treadmill still will not run, please call our toll-free Customer Service Department.
PROBLEM: The displays of the console do not function properly
SOLUTION: a. Remove the key from the console and UNPLUG THE
POWER CORD. Remove the two 3/4” Screws (2)
from the hood, and carefully pivot the Hood (1) off.
Locate the Reed Switch (10) and the Magnet (18) on
the left side of the Pulley (17). Turn the Pulley until
the Magnet is aligned with the Reed Switch. Make
sure that the gap between the Magnet and the
Reed Switch is about 1/8”. If necessary, loosen the
Screw (56) and move the Reed Switch slightly.
Retighten the Screw. Re-attach the Hood, and run the
treadmill for a few minutes to check for a correct
speed reading.
Tripped
Reset
c
2
1
a
18
10
56
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1/8”
17