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Owner’s Manual: Advanced Programming and Troubleshooting 45
7. Write the numbers in the space below. You will need
these numbers when you call Customer Support with
display-related questions. This information will help rule
out any software-related problems:
Upper Board P/N: ___________________
Lower Board P/N: ___________________
Upper Boot Software P/N: _____________
Upper Boot Version Number: _____________
8. When you are ready, press ENTER to move to the next
display (error log).
Viewing the Error Log
ERROR LOG appears on the display followed by the
first entry in the error log if there are any errors. Up to ten
error codes can be retrieved.
Diagram 11: Error log
If there are no errors in the log, you will see three dash
lines (— — —) appear in the display.
The following describes key functionality within the
error log.
9. Copy the error code information to paper so you can
provide it to Customer Support if needed. Be sure to
copy it exactly as shown.
Key Description
▼ Displays the most recent error log entries
▲ Reveals earlier log entries
SELECT Toggles between the error log, the
odometer reading and the hour meter
values at the time the error occurred; a title
(i.e., STRIDES or HOURS) appears briefly
followed by the actual numeric value
associated with the error log
EFX_Owners Manual.book Page 45 Friday, June 16, 2006 9:25 AM