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9. CUSTOMER SUPPORT
Should you experience any difficulties with your Newcon Optik
product, consult this manual first. If the problem remains, contact
our Customer Support Department at +1(416) 663-6963 or toll
free at 1-877-368-6666 (North America only). Our operating
hours are 9am-5pm, Monday - Friday, Eastern Standard Time.
Under no circumstances should the equipment be sent to
Newcon without authorisation from our technical support
department. Newcon accepts no responsibility for
unauthorized returns.
To locate NEWCON Authorized Dealer call:
+1(416) 663-6963 or fax: +1(416) 663-9065
Email: newconsales@newcon-optik.com
Web: www.newcon-optik.com
The defective products should be shipped to:
US Customers:
2498 Superior Ave. Cleveland, OH 44114, USA
From all other countries:
105 Sparks Ave., Toronto, ON M2H 2S5, CANADA