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11. CUSTOMER SUPPORT
Should you experience any difficulties with your NEWCON
OPTIK product, consult the enclosed manual. If the problem
remains unresolved, contact our customer support
department at (416) 663-6963 or toll free at 1-877-368-
6666. Our operating hours are 9am-5pm, Monday - Friday,
Eastern Standard Time. At no time should equipment be
sent back to Newcon without following the instructions of
our technical support department.
NEWCON OPTIK accepts no responsibility for
unauthorized returns.
To locate NEWCON Authorized Dealer call:
Tel: (416) 663-6963 Fax: (416) 663-9065
Email: newconsales@newcon-optik.com
Web: www.newcon-optik.com
The defective products should be shipped to:
US customers:
2498 Superior Ave. Cleveland, OH 44114
From all other countries:
105 Sparks Ave., Toronto, ON
M2H 2S5, CANADA