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The treadmill is designed and manufactured to be reliable and easy to use. However, if
you have a problem, these troubleshooting steps may help you nd the cause.
Problem: The console is erratic or not lighting up
Solution: Check to make sure that the treadmill is properly plugged in, turn the power
switch o and back on again and make sure the safety key is in place. If the
problem persists contact LifeSpan Customer Service.
Problem: The belt does not stay in the center of the treadmill when in use.
Solution: First check to make sure that the treadmill is level, then refer to the instructions in
this manual on how to tension and adjust the belt.
Problem: The treadmill motor seems strained or E1 comes up after several minutes of use.
Solution: The lubricating silicone that is applied to the deck and belt is wearing down and
the belt needs to be lubricated with silicone spray.
Problem: The treadmill belt slips during use.
Solution: The belt may need to be tensioned after a period of use. Refer to the Belt
Tensioning and Adjustment Section of this manual.
Problem: Speed does not match quick keys. Treadmill Starts at 1 and goes to 16.
Solution: The treadmill is set up in Metric Mode. See chart on next page for Console
Engineering Mode.
Problem: Heart Rate is erratic or not picking up.
Solution: Make sure your hands are moist (Aloe Vera helps). Make sure all connectors at the
back of the console are properly connected and no wires are damaged.
If wearing a chest strap make sure the batteries are good and that the electrodes
are moist and position properly on your chest.
Problem: Treadmill automaticaly pauses during workout.
Solution: Treadmill is not picking up Step Count. Go into Engineering Mode to turn Intelli
Guard o.
Problem: Silicon icon lights up on console.
Solution: Lubricate the running belt with 100% pure silicone. Then simultaneously press
and hold the Speed Down and Start/Stop buttons until the light turns o.
Problem: Maintenance icon lights up on console.
Solution: This light indicates a scheduled cleaning and maintenance should be done.
Please read the Cleaning section in this manual for details. To turn the icon
o press the Speed Down and the Start/Stop buttons simultaneously.
Troubleshooting
TR100 / TR200
MyTread
35