Filter
Top Products
Warranty Information
KEYS FITNESS PRODUCTS, LP -
LIMITED WARRANTY
PRODUCT: IT-2
HOME USE WARRANTY: 5 Years Parts
This Limited Warranty applies in the United States and Canada to products manufactured or distributed by Keys Fitness Products,
LP (“Keys”) under the KEYS brand name. The warranty period to the original purchaser is listed above in the table.
Keys warrants that the Product you have purchased for use from Keys or from an authorized Keys reseller is free from defects in
materials or workmanship under normal use during the warranty period. Your sales receipt, showing the date of purchase of the
Product, is your proof of purchase. This warranty only extends to you, the original purchaser. It is not transferable to anyone who
subsequently purchases the Product from you. It excludes expendable parts (wear items). Wear items pertain to components that might
need to be replaced due to normal wear and tear. These items vary per product but will include computer overlays, pedal straps, rope
cords, seats, grips, chains, bottom bracket assemblies, pads, upholstery, pulleys, bearings, etc. Please contact a Keys Fitness cus-
tomer service representative for specifics on wear items. This Limited Warranty becomes VALID ONLY if the product is purchased
through a Keys Fitness authorized dealer unless otherwise authorized by Keys Fitness in writing.
During the warranty period Keys will repair or replace (at Keys' option) the product if it becomes defective, malfunctions, or other-
wise fails to conform with this Limited Warranty under normal use. In repairing the Product, Keys may replace defective parts, or at
the option of Keys, serviceable used parts that are equivalent to new parts in performance. All exchanged parts and Products
replaced under this warranty will become the property of Keys. Keys reserves the right to change manufacturers of any part to cover
any existing warranty.
This warranty DOES NOT COVER shipping charges, export taxes, custom duties and taxes, or any other charges associated with
transportation of the parts or Product.
To obtain warranty service, you must contact a Keys authorized retailer, service technician or Keys Fitness at our phone numbers
located in this manual. Any parts determined to be defective must be returned to Keys to obtain warranty service. You must prepay
any shipping charges, export taxes, custom duties and taxes, or any other charges associated with transportation of the parts or
Product. In addition, you are responsible for insuring any parts or Product shipped or returned. You assume the risk of loss during
shipment. You must present Keys with proof-of-purchase documents (including the date of purchase). Any evidence of alteration,
erasing or forgery of proof-of-purchase documents will be cause to void this Limited Warranty.
This warranty does not extend to any product not purchased from Keys or from an authorized Keys reseller. This Limited Warranty
does not extend to any Product that has been damaged or rendered defective; (a) as a result of accident, misuse, or abuse; (b) by the
use of parts not manufactured or sold by Keys; (c) by modification of the Product or normal wear and tear; (d) operation on incorrect
power supplies; or (e) as a result of service by anyone other than Keys, or an authorized Keys warranty service provider. Product on
which the serial number has been defaced or removed is not eligible for warranty service. Should any Product submitted for warran-
ty service be found ineligible, an estimate of repair cost will be furnished and the repair will be made if requested by you upon Keys'
receipt of payment or acceptable arrangements for payment.
EXCEPT AS EXPRESSLY SET FORTH IN THIS WARRANTY, KEYS MAKES NO OTHER WARRANTIES, EXPRESSED OR
IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PUR-
POSE. KEYS EXPRESSLY DISCLAIMS ALL WARRANTIES NOT STATED IN THIS LIMITED WARRANTY. ANY IMPLIED
WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED TO THE TERMS OF THIS LIMITED WARRANTY. NEI-
THER KEYS NOR ANY OF ITS AFFILIATES SHALL BE RESPONSIBLE FOR INCIDENTAL OR CONSEQUENTIAL DAM-
AGES. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR
EXCLUSION MAY NOT APPLY TO YOU. This Limited Warranty gives you specific legal rights and you may also have other
rights that may vary from state to state. This is the only express warranty applicable to Keys-branded products. Keys neither
assumes nor authorizes anyone to assume for it any other express warranty.
PLEASE SEND IN THE WARRANTY CARD WITHIN TEN (10) DAYS OF PURCHASE TO REGISTER YOUR UNIT WITH
KEYS FITNESS PRODUCTS, LP.
MAIL WARRANTY CARD TO:
KEYS FITNESS PRODUCTS, PO BOX 551239, DALLAS, TX 75355
15