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E25 / E55 Elliptical
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Effective October 15, 2005
ELLIPTICAL WARRANTY
Sole warrants all its elliptical parts for a period of 3 years from the date of retail sale, as determined by sale receipt, or absent a receipt
warranty begins eighteen (18) months from the original factory shipping date. Soles responsibilities include providing new or
remanufactured parts, at Soles option, and technical support to our independent dealers and servicing organizations. In the absence of a
dealer or service organization, these warranties will be administered by Sole directly to a consumer. An extended warranty period applies
to the following components:
Labor 1 Year
Frame Weldments Lifetime
Brake Lifetime
All Other Components 3 Years
NORMAL RESPONSIBILITIES OF THE CONSUMER
This warranty applies only to products in ordinary household use, and the consumer is responsible for the items listed below:
1. The warranty registration card must be completed and returned to the address listed on the card within 10 days of the original purchase
to validate the manufacturers limited warranty.
2. Proper use of the elliptical in accordance with the instructions provided in this manual
3. Proper installation in accordance with instructions provided with the elliptical and with all local electric codes.
4. Proper connection to a grounded power supply of sufficient voltage, replacement of blown fuses, repair of loose connections or defects
in house wiring.
5. Expenses for making the elliptical accessible for servicing, including any item that was not part of the elliptical at the time it was shipped
from the factory.
6. Damages to the elliptical finish during shipping, installation or following installation.
EXCLUSIONS
This warranty does not cover the following:
1. CONSEQUENTIAL, COLLATERAL, OR INCIDENTAL DAMAGES SUCH AS PROPERTY DAMAGE AND INCIDENTAL EXPENSES
RESULTING FROM ANY BREACH OF THIS WRITTEN OR ANY IMPLIED WARRANTY.
Note: Some states do not allow the exclusion or limitation of incidental or consequential damages, so this limitation or
exclusion may not apply to you.
2. Service call reimbursement to the consumer. Service call reimbursement to the dealer that does not involve malfunction or
defects in workmanship or material, for units that are beyond the warranty period, for units that are beyond the service call
reimbursement period, for elliptical not requiring component replacement, or elliptical not in ordinary household use.
3. Damages caused by services performed by persons other than authorized Sole service companies; use of parts other than original
Sole parts; or external causes such as alterations, modifications, abuse, misuse, accident, improper maintenance, inadequate power
supply, or acts of God.
4. Products with original serial numbers that have been removed or altered.
5. Products that have been sold, transferred, bartered, or given to a third party.
6. Products that do not have a warranty registration card on file at Sole. Sole reserves the right to request proof of
purchase if no warranty record exists for the product.
7. THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED, INCLUDING THE
WARRANTIES OF MERCHANTABILITY AND/OR FITNESS FOR A PARTICULAR PURPOSE.
SERVICE
Keep your bill of sale. Twelve (12) months from the date on the bill of sale or eighteen (18) months from the date of factory
shipping as determined by the serial number establishes the labor warranty period should service be required. If service is performed,
it is in your best interest to obtain and keep all receipts. This written warranty gives you specific legal rights. You may also have
other rights that vary from state to state. Service under this warranty must be obtained by following these steps, in order:
1. Contact your selling authorized Sole dealer. OR
2. Contact your local authorized Sole service organization.
3. If there is a question as to where to obtain service, contact our service department at (870) 935-1107.
4. If no local service is available, Sole will repair or replace the parts, at Soles option, within the warranty period at no charge
for parts. All transportation costs, both to our factory and upon return to the owner, are the responsibility of the owner. The owner is
responsible for adequate packaging upon return to Sole. Sole is not responsible for damages in shipping. Make all freight damage claims
with the appropriate freight carrier. DO NOT SHIP ANY UNIT TO OUR FACTORY WITHOUT A RETURN AUTHORIZATION NUMBER.
All units arriving without a return authorization number will be refused.
5. For any further information, or to contact our service department by mail, send your correspondence to:
Sole
P.O. Box 2037
Jonesboro, AR 72402-2037
Product features or specifications as described or illustrated are subject to change without notice. All warranties are made by
Sole. This warranty applies only in the 50 states of the U.S.A. and Canada.
E25 / E55 Series
Manufacturer’s Limited Warranty