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This Limited Warranty applies in the United States and Canada to products manufactured or distributed by Keys Backyard Products,
LP (“Keys”) under the KEYS brand name. The warranty period on the Keys Infrared Sauna is limited to the original purchaser. The warranty
period is as follows:
One Year -Wood, Electronics, Heating Elements.
90 Days -Labor
Warranty period starts from date of receipt of Infrared Sauna.
Keys warrants that the Product you have purchased for non-commercial, personal, family, or household use from Keys or from an
authorized Keys reseller is free from defects in materials or workmanship under normal use during the warranty period. Your sales receipt,
showing the date of purchase of the Product, is your proof of the date of purchase. This warranty only extends to you, the original purchaser. It is
not transferable to anyone who subsequently purchases the Product from you.
During the warranty period Keys will at no additional charge, repair or replace (at Keys’ option) the product if it becomes defective,
malfunctions, or otherwise fails to conform with this Limited Warranty under normal non-commercial, personal, family or household use. In
repairing the Product, Keys may replace defective parts, or at the option of Keys, serviceable used parts that are equivalent to new parts in
performance. All exchanged parts and Products replaced under this warranty will become the property of Keys. Keys reserves the right to change
manufacturers of any part to cover any existing warranty.
To obtain warranty service, you must contact a Keys Backyard at our phone numbers located in this manual. Any parts determined to
be defective must be returned to Keys to obtain warranty service. You must prepay any ship ping charges, export taxes, custom duties and
taxes, or any other charges associated with transportation of the parts or Product. In addition, you are responsible for insuring any parts or
Product shipped or returned. You assume the risk of loss during shipment. You must present Keys with proof-of-purchase documents (including
the date of purchase). Any evidence of alteration, erasing or forgery of proof-of-purchase documents will be cause to void this Limited Warranty.
This warranty does not extend to any product not purchased from Keys or from an authorized Keys reseller. This Limited Warranty
does not extend to any Product that has been damaged or rendered defective; (a) as a result of accident, misuse, or abuse; (b) by the use of
parts not manufactured or sold by Keys; (c) by modification of the Product or normal wear and tear; (d) operation on incorrect power supplies; or
(e) as a result of service by anyone other than Keys, or an authorized Keys warranty service provider. Product on which the serial number has
been defaced or removed is not eligible for warranty service. Should any Product be submitted for warranty service be found ineligible therefore,
an estimate of repair cost will furnished and the repair will be made if requested by you upon Keys’ receipt of payment or acceptable
arrangements for payment.
This sauna is not intended for outdoor use. Placing your sauna outdoors will void this warranty. Any alterations to the product will void
the warranty. Any damage to the sauna due to exposure to outdoor elements (Rain, Snow, Wind, Sun) is not covered under this warranty.
EXCEPT AS EXPRESSLY SET FORTH IN THIS WARRANTY, KEYS MAKES NO OTHER WARRANTIES, EXPRESSED OR IMPLIED,
INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. KEYS EXPRESSLY
DISCLAIMS ALL WAR- RANTIES NOT STATED IN THIS LIMITED WARRANTY. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY
LAW ARE LIMITED TO THE TERMS OF THIS LIMITED WARRANTY. NEITHER KEYS NOR ANY OF ITS AFFILIATES SHALL BE
RESPONSIBLE FOR INCIDENTAL OR CON- SEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN
IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATIONS OR EXCLUSION MAY NOT APPLY TO YOU. This Limited Warranty gives you specific legal rights and you may also have other
rights that may vary from state to state. This is the only express warranty applicable to Keys-branded products. Keys neither assumes nor
authorizes anyone to assume for it any other express warranty.