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INTRODUCTION
IMPORTANT
PRECAUTIONS
ASSEMBLY
BEFORE
YOU BEGIN
TREADMILL
OPERATION
CONDITIONING
GUIDELINES
TROUBLESHOOTING
& MAINTENANCE
LIMITED
WARRANTY
28
PROBLEM: The treadmill circuit breaker trips during a workout.
SOLUTION: Verify the following:
• Make sure the treadmill is plugged into a dedicated 20-amp circuit.
• Verify that you do not have the machine on an extension cord or surge protector.
• Confirm that the machine is not plugged into a GFCI-equipped outlet or on a circuit that has a GFCI-equipped
outlet on it.
PROBLEM: The treadmill shuts off when elevating.
SOLUTION: Verify the following:
• Make sure there is enough slack in the power cord to reach to the wall during elevation
• Verify that the console cable is not pinched between the handlebars and console mast.
• Turn the power off and wait 60 seconds. Remove motor cover. Wait until all red LED lights have gone off on the motor
control board before proceeding. Next, verify that no wires are loose or disconnected.
PROBLEM: The running belt does not stay centered during a workout.
SOLUTION: Verify the following:
• Make sure the treadmill is on a level surface.
• Verify that the belt is properly tightened and centered (Refer to the Adjustment section for detailed directions).
TROUBLESHOOTING - HEART RATE
Check your exercise environment for sources of interference such as fluorescent lights, computers, or appliances containing
large motors. These items may cause erratic heart rate readouts.
You may experience an erratic readout under the following conditions:
• Gripping the heart rate handlebars too tight. Try to maintain moderate pressure while holding onto the heart rate
handlebars.
• Constant movement and vibration due to constantly holding the heart rate handlebars while exercising. If you are
receiving erratic heart rate readouts, try to only hold the grips long enough to monitor your heart rate.
• When you are breathing heavily during a workout.
• When your hands are constricted by wearing a ring.
• When your hands are dry or cold. Try to moisten your palms by rubbing them together to warm.
• Anyone with heavy arrhythmia.
• Anyone with arteriosclerosis or peripheral circulation disorder.
• Anyone whose skin on the measuring palm is especially thick.
If the above troubleshooting section does not remedy the problem, discontinue use and turn the power off.
PLEASE CALL CUSTOMER TECH SUPPORT AT THE NUMBER ON THE BACK PANEL.
The following information may be asked of you when you call. Please have these items readily available:
• Model Name
• Serial Number
• Date of Purchase (receipt or credit card statement)
In order for Customer Tech Support to service your treadmill they may need to ask detailed questions about the symptoms
that are occurring. Some troubleshooting questions that may be asked are:
• How long has this problem been occurring?
• Does this problem occur with every use? With every user?
• If you are hearing a noise, does it come from the front or the back? What kind of noise is it (thumping, grinding,
squeaking, chirping etc.)?
• Has the machine been lubricated and maintained per the maintenance schedule?
Answering these and other questions will give the technicians the ability to send proper replacement parts and the service
necessary to get you and your Horizon Fitness treadmill running again!