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TROUBLESHOOTING
Most treadmill problems can be solved by following the instructions below. If further assistance is
needed, please call our Customer Service Department toll-free at 1-800-999-3756, Monday through Friday,
6 a.m. until 6 p.m. Mountain Time (excluding holidays).
PROBLEM SOLUTION
1. The power does not
turn on
a. Make sure that the power cord is plugged into a surge suppressor, and that the
surge suppressor is plugged into a properly grounded outlet (see page 8). Use
only a single-outlet surge suppressor that meets all of the specifications described
on page 8. important: The treadmill is not compatible with GFCI-equipped outlets.
b. Make sure that the key is fully inserted into the console.
C.
Check the reset/off circuit breaker located on the
frame near the power cord. If the switch protrudes as
shown, the circuit breaker has tripped. To reset the
circuit breaker, wait for five minutes and then press
the switch back in.
Tripped
Reset
2. The power turns off
during use
a. Check the circuit breaker located on the treadmill frame near the power cord (see
1. c. above). If the circuit breaker has tripped, wait for five minutes and then press
the switch back in.
b. Make sure that the power cord is plugged in. If the power cord is plugged in, un-
plug it, wait for five minutes, and then plug it back in.
c. Remove the key from the console and then reinsert it.
d. Make sure that the reset/off circuit breaker is in the on position (see 1. d. above).
3. The walking belt
slows when walked
on
a. Use only a single-outlet surge suppressor that meets all of the specifications de-
scribed on page 8.
b.
If the walking belt is overtightened, tread-
b
mill performance may decrease and the
walking belt may be permanently dam-
aged. Remove the key and UNPLUG THE
POWER CORD. Using the included allen
wrench, turn both rear roller adjustment
bolts counterclockwise 1/4 of a turn. When
the walking belt is properly tightened, you
should be able to lift the edges of the Rear Roller Adjustment Bolts
walking belt 3 to 4 inches off the walking
platform. Be careful to keep the walking
belt centered. Plug in the power cord, insert the key, and run the treadmill for a
few minutes. Repeat until the walking belt is properly tightened.
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