Filter
Top Products
20
LIMITED WARRANTY, DISCLAIMER OF WARRANTIES AND LIMITED REMEDY
(A) LIMITED WARRANTY. FRANKLIN WARRANTS TO THE ORIGINAL END USER THAT FOR A PERIOD OF ONE (1) YEAR
FROM THE ORIGINALDATE OF PURCHASE AS EVIDENCED BYACOPYOF YOUR RECEIPT, YOUR FRANKLIN PRODUCT
SHALL BE FREE FROM DEFECTS IN MATERIALS AND WORKMANSHIP. THIS LIMITED WARRANTY DOES NOTINCLUDE
DAMAGE DUE TO ACTS OF GOD, ACCIDENT, MISUSE, ABUSE, NEGLIGENCE, MODIFICATION, UNSUITABLE
ENVIRONMENT OR IMPROPER MAINTENANCE. THE SOLE OBLIGATION AND LIABILITY OF FRANKLIN, AND YOUR
EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY, WILLBE REPAIR OR REPLACEMENT WITH THE SAME OR AN
EQUIVALENT PRODUCT OF THE DEFECTIVE PORTION OF THE PRODUCT, AT THE SOLE OPTION OF FRANKLIN IF IT
DETERMINES THAT THE PRODUCT WAS DEFECTIVE AND THE DEFECTS AROSE WITHIN THE DURATION OF THE
LIMITED WARRANTY. THIS REMEDY IS YOUR EXCLUSIVE REMEDY FOR BREACH OF THIS WARRANTY. THIS
WARRANTYGIVES YOU CERTAIN RIGHTS; YOU MAYALSO HAVE OTHER LEGISLATED RIGHTS THAT MAY VARY FROM
JURISDICTION TO JURISDICTION.
(B) DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY. EXCEPTFOR THE LIMITED WARRANTIES EXPRESSLY
RECITED ABOVE, THIS FRANKLIN IS PROVIDED ON AN “AS IS” BASIS, WITHOUTANYOTHER WARRANTIES OR
CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABLE QUALITY,
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR THOSE ARISING BYLAW, STATUTE, USAGE OF
TRADE, OR COURSE OF DEALING. THIS WARRANTY APPLIES ONLYTO PRODUCTS MANUFACTURED BY FRANKLIN
AND DOES NOT INCLUDE BATTERIES, CORROSION OF BATTERY CONTACTS OR ANY OTHER DAMAGE CAUSED BY
BATTERIES. NEITHER FRANKLIN NOR OUR DEALERS OR SUPPLIERS SHALL HAVE ANY LIABILITY TO YOU OR ANY
OTHER PERSON OR ENTITY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIALDAMAGES
WHATSOEVER, INCLUDING, BUT NOT LIMITED TO, LOSS OF REVENUE OR PROFIT, LOST OR DAMAGED DATAOR
OTHER COMMERCIAL OR ECONOMIC LOSS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES, OR THEYARE OTHERWISE FORESEEABLE. WE ARE ALSO NOT RESPONSIBLE FOR CLAIMS BYATHIRD
PARTY. OUR MAXIMUM AGGREGATE LIABILITYTO YOU, AND THAT OF OUR DEALERS AND SUPPLIERS, SHALLNOT
EXCEED THE AMOUNT PAID BY YOU FOR THE FRANKLIN PRODUCT AS EVIDENCED BYYOUR PURCHASE RECEIPT.
YOU ACKNOWLEDGE THAT THIS IS A REASONABLE ALLOCATION OF RISK. SOME STATES/COUNTRIES DO NOTALLOW
THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTALDAMAGES, SO THE ABOVE
LIMITATION MAY NOTAPPLY TO YOU. IF THE LAWS OF THE RELEVANT JURISDICTION DO NOT PERMIT FULLWAIVER
OF IMPLIED WARRANTIES, THEN THE DURATION OF IMPLIED WARRANTIES AND CONDITIONS ARE LIMITED TO THE
DURATION OF THE EXPRESS WARRANTYGRANTED HEREIN.
(C) WARRANTYSERVICE: UPON DISCOVERING A DEFECT, YOU MUST CALLFRANKLIN’S CUSTOMER SERVICE DESK, 1-
800-266-5626, TO REQUESTARETURN MERCHANDISE AUTHORIZATION (“RMA”) NUMBER, BEFORE RETURNING THE
PRODUCT (TRANSPORTATION CHARGES PREPAID) TO:
FRANKLIN ELECTRONIC PUBLISHERS, INC.
ATTN: SERVICE DEPARTMENT
ONE FRANKLIN PLAZA
BURLINGTON, NJ 08016-4907
IF YOU RETURN A FRANKLIN PRODUCT, PLEASE INCLUDE ANOTE WITH THE RMA, YOUR NAME, ADDRESS,
TELEPHONE NUMBER, A BRIEF DESCRIPTION OF THE DEFECTAND ACOPYOF YOUR SALES RECEIPTAS PROOF OF
YOUR ORIGINAL DATE OF PURCHASE. YOU MUSTALSO WRITE THE RMAPROMINENTLY ON THE PACKAGE IF YOU
RETURN THE PRODUCT, OTHERWISE THERE MAY BE A LENGTHYDELAY IN THE PROCESSING OF YOUR RETURN. WE
STRONGLY RECOMMEND USING ATRACKABLE FORM OF DELIVERYTO FRANKLIN FOR YOUR RETURN.
Limited Warranty (U.S. only)
LCW-28000-00 A
Rev. A