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Maintenance
Domestic Warranty Information
CAUTION – FOR SAFE OPERATION
Always inspect hardware prior to any exercise session. Look for loose hardware, loose pedals, loose
handrails, loose cranks and frayed wires. Repair or replace any damaged or worn parts, tighten all loose
hardware.
After workout, always wipe down your 500Ef unit. Perspiration that continuously settles on frame, pads
or casing may eventually cause rust or damage to the unit. Damage resulting from lack of proper main-
tenance will not be covered under warranty. To clean pads, use a mild soap and warm water. Dry with a
clean towel.
If noises develop or malfunctions occur, contact your authorized Diamondback Fitness dealer.
(Applies to all product sold and placed within the continental US, Alaska, Hawaii, and Puerto Rico only)
Effective: May 2008
Diamondback warrants its 500Ef to be free from defects in material and workmanship under normal use
in home environments. Diamondback’s obligation under this Warranty is limited to repair or replacement
of any defective part without charge through an authorized service agent to the original purchaser with
the following parameters:
Who is covered:
The Warranty is extended to the individual or legal entity whose name appears on the Warranty registra-
tion card fi led with Diamondback and may not be transferred to any other individual or legal entity.
To obtain service:
To obtain service you must contact your authorized Diamondback Fitness dealer. Your dealer is also your
authorized service agent. An authorized service agent must diagnose your unit in order to determine
Warranty claims/issues.
Sales where the unit is delivered unassembled (in a carton) to the end user (e.g. mail order or Internet
sales) without a service contract purchased through the dealer voids the Warranty.
Warranty Registration:
Warranty commitments are valid only with a completed Warranty card that is returned within 15 days
from the date of purchase and includes the product serial number. Registration is available at www.dia-
mondbackfi tness.com.
Proof of purchase from Diamondback’s authorized dealer will be required if the Warranty card is not reg-
istered prior to any consideration of Warranty claim.
What is covered
Home: Maximum usage: 14 hours per week.
Frame: Lifetime limited Warranty, covers defects in welds,
materials, and workmanship.
Brake: Lifetime limited Warranty
Parts & Electronics: 3 Years
Labor: 1 Year
Warranty voided if:
The Warranty does not apply to any failure of the product, or any parts of the product, due to: assembly
errors, alterations, modifi cations, misuse, abuse, accident, improper maintenance, or if the serial number
on the product has been removed, altered or defaced. Assembly errors include but are not limited to:
Damaged wire harness.
Stripped crank arms and/or pedals.
Bolts used in the wrong location.
Parts & Service:
Contact the authorized Diamondback dealer where unit as originally purchased. If you have moved, or
500Ef OM.r1.indd 20-21500Ef OM.r1.indd 20-21 6/11/2008 9:23:49 AM6/11/2008 9:23:49 AM