A SERVICE OF

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67
Additional information
Nothing is displayed on the front panel
display.
, DIMMER in CUSTOM SETUP is set
to OFF. Set DIMMER to BRIGHT
or DARK (page 61).
5 numbers or letters are displayed on the
screen and on the front panel display.
, The self-diagnosis function was activated.
(See the table on page 67.)
The disc tray does not open and
LOCKED appears on the front panel
display.
, Child Lock is set (page 29).
The disc tray does not open and TRAY
LOCKED appears on the front panel
display.
, Contact your Sony dealer or local
authorized Sony service facility.
Data error appears on the TV screen
when playing a DATA CD.
, The MP3 audio track you want to play is
broken.
, The data is not MPEG1 Audio Layer 3
data.
Self-diagnosis Function
(When letters/numbers appear in the
display)
When the self-diagnosis function is activated
to prevent the player from malfunctioning, a
five-character service number (e.g., C 13 50)
with a combination of a letter and four digits
appears on the screen and the front panel
display. In this case, check the following
table.
First three Cause and/or corrective
characters of action
the service
number
C 13 The disc is dirty.
,Clean the disc with a soft
cloth (page 7).
C 31 The disc is not inserted
correctly.
,Re-insert the disc
correctly.
E XX To prevent a malfunction,
(xx is a number) the player has performed the
self-diagnosis function.
,Contact your nearest
Sony dealer or local
authorized Sony service
facility and give the 5-
character service number.
Example: E 61 10
C:13:50