BiliTx
parents’ manual
5. Troubleshooting
The following is a list of problems that may occur while using the BiliTx system. For additional
information, contact your home care provider or contact Philips Children’s Medical Ventures Customer
Service at 1-800-345-6443 or 724-387-4000.
WARNING
If therapy is interrupted for one hour or longer, resume therapy as soon as possible and contact your home care provider.
Problem Reason/Action
Therapy On/O button is not
green
Check to make sure power cord is properly attached and
plugged into an active electrical outlet.
Ensure the device is turned on.
Therapy On/O button is not
ashing green
If the power cord is properly attached and plugged into an
active electric outlet and the Therapy On/O button is not
ashing green, but the device will turn on, continue to use the
device for therapy.
Light is not being emitted from
ber optic panel
Check to make sure panel is securely locked into Illuminator
device.
Yellow LED is ashing Ensure the panel or circuit support adapter is securely locked
into place. If light continues to ash, contact your home care
provider.
Loss of power or light source
failure
Contact your home care provider.
Device will not turn o when
the Therapy On/O button is
pressed
Press and hold the Therapy On/O button for 3 seconds.
