User’s Guide 57
Fixing the System
If you cannot install Wireless Presenter-to-Go on your handheld organizer:
❏ If the installation fails to install the software on your computer,
be sure your computer meets the minimum requirements. See “To
prepare your handheld organizer for wireless presentations” on
page 29.
❏ Be sure your handheld organizer meets the minimum
requirements for Wireless Presenter-to-Go. See “To prepare your
handheld organizer for wireless presentations” on page 29.
❏ If an earlier version of HP Wireless Presenter-to-Go is installed
on your device, try uninstalling it before installing a new version.
Presentation problems
If the projector does not show your computer display over a network or wireless
connection:
❏ In Wireless Presenter-to-Go, be sure you have connected to the
desired projector.
❏ If the Wireless Presenter-to-Go window has a Start presentation
button, click it. Your computer might be connected but not
presenting.
❏ Make sure you have selected the attachment module as the active
input on the projector. Open the on-screen menu and select
Input > Attachment module.
❏ Be sure your computer display is set to XGA resolution
(1024 × 768). Check this in Control Panel Display on the Settings
tab. An alternative is to use the extended desktop option in
Wireless Presenter-to-Go—see the next bullet.
