Error Messages Remedy
One or more projectors are not responding. You cannot connect to multiple projectors simultaneously. Check the network settings on the computer and the
network settings on the projector.
For details on the network settings to be made on the projector, see s User's Guide "Network Menu (for EB-1920W/
1910/1830)"
Enter the keyword displayed on the projector screen. Check the Projector keyword displayed on the LAN standby screen, and enter the Projector keyword.
Cannot start this application while EPSON USB Display is
running.
Close USB Display and then start EasyMP Network Projection.
Cannot connect to the projector using this version of EasyMP
Network Projection. Install the latest version of EasyMP
Network Projection.
This message is displayed when connecting to the projector with EMP NS Connection. To connect, install the
current version of EasyMP Network Projection from the EPSON Projector Software for Meeting & Monitoring
CD-ROM supplied with the projector.
Problems Concerning Monitoring and Control
Mail is not sent even if a problem occurs in the projector.
Check Remedy
Is the network connect setting correct? Check the projector's network settings. s User's Guide "Network Menu (for EB-1920W/1910/1830)"
Is Standby Mode set to Network On? To use the Mail Notification function when the projector is in standby, set Network On in Standby Mode from
the Configuration Menu.s User's Guide "Extended Menu"
Did a fatal abnormality occur and the projector come to a
sudden stop?
When the projector comes to a sudden stop, mail cannot be sent.
If, after checking the projector, the abnormal state continues, contact your local dealer or the nearest address
provided in the Support and Service Guide. s Epson Projector Contact List
Is power being supplied to the projector? Check that there has not been a local power failure or that the circuit breaker for the electrical outlet of the
projector has not been tripped.
Is the network cable connected correctly? Check that the network cable is connected correctly. Reconnect it if it is not connected or not connected properly.
Troubleshooting
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