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truefitness.com / 800.426.6570 / 1.636.272.7100
19
Chapter 7: Additional Information
truetness.com / 800.426.6570 / 1.636.272.7100
Light Commercial Limited Warranty
PS900 Treadmill
part number: 00568900
All TRUE® Fitness products are distributed by TRUE and are
warranted to the original registered product purchaser and the
parts of the TRUE product (the “Product”) listed below, under
normal use and service, shall be free of manufacturing defects
in workmanship and materials only for the period of time
beginning from the original date of purchase set forth below:
Frame* Lifetime
Motor
Drive Motor
Motor Controller
3 Years
3 Years
Parts
Electrical
Wear Items
Cosmetics
3 Years
3 Years
6 Months
Labor
Parts
Motor
Cosmetics
1 Year
1 Year
6 Months
NOTE: Warranty valid for USA and Canada only.
NOTE: Failure to register this product will result in no
servicing or authorization of parts to be shipped.
NOTE: Buying after-market products from a 3rd party will
result in voided warranty
NOTE: This product is intended for Light Commercial use
which includes non-dues paying facilities where usage does
not exceed 8 hours per day. If this product will not be used in
this particular setting, please contact TRUE as this warranty
is void.
Frame: The frame is warranted for defects in material and
workmanship for as long as the original purchaser owns the
Product. The frame is warranted for labor and freight (for parts
shipped from TRUE) for one year from date of purchase. * This
limited warranty on structural frame does not include paint or
coatings.
Parts: The treadmill electrical parts and wear items are
warranted for defects in material and workmanship for three
years with one year labor warranty. This limited warranty
does not cover damage or equipment failure resulting from
or caused by improper assembly/installation, failure to follow
instructions and warnings in owner’s manual, accident,
misuse, abuse, unauthorized modication, or failure to provide
reasonable and necessary maintenance. *TRUE Fitness shall
not warrant the performance of the heart rate system on its
products, as the heart rate system performance varies, based
on user’s physiology, age, method of use and other factors.
* This limited warranty shall not apply to software version
upgrades.
Cosmetics: The treadmill cosmetic parts are warranted for
defects in material and workmanship for six months with
labor warranty to match the parts warranty period. This
limited warranty does not cover damage or equipment failure
resulting from or caused by improper assembly/installation,
failure to follow instructions and warnings in owner’s manual,
accident, misuse, abuse, unauthorized modication, or failure
to provide reasonable and necessary maintenance. This limited
warranty will apply to but may not be limited to plastic covers,
shrouds, caps, badges, overlays, paint, coatings, and grips.
Labor: Labor is covered for a period of one year from the
date of purchase unless otherwise expressed within this
limited warranty as long as a TRUE authorized service provider
performs the service. Service that requires over 50 miles of
travel may be subject to additional charges. Reasonable and
necessary maintenance guidelines can be found in the owner’s
manual.
Claims Procedure: TRUE Limited Warranty service may be
obtained by contacting the authorized TRUE dealer from
whom the Product was purchased. If the dealer from whom
the Product was purchased is no longer an authorized TRUE
dealer, then TRUE Limited Warranty service may be obtained
by contacting TRUE directly at:
TRUE Fitness, Service Department
865 Ho Road, St. Louis, MO 63366
1.800.883.8783
Hours of operation 8:30am - 5:00 pm CST
The above Limited Warranty is subject to and will be in
accordance with the conditions set forth below:
1. This Limited Warranty can be processed only if the Warranty
Registration Form is completed on-line; or if the attached form
is lled in, signed by the original purchaser and mailed to
TRUE within 30 days of purchaser’s receipt of this Product. The
serial number must be intact on the Product for this Limited
Warranty to be valid.
Save Time and Register Online!
Activate Multiple Warranties at www.truetness.com/support