Filter
Top Products
XT375 / XT475 / XT675
30
Before contacting your dealer or Spirit service for aid, please review the following information.
It may save you both time and expense. This list includes common problems that may not be
covered under the treadmills warranty.
PROBLEM SOLUTION/CAUSE
Display does not light The Safety tether cord not in position.
Circuit breaker on front grill tripped or power switch off.
Push circuit breaker in until it locks.
Plug is disconnected. Make sure plug is firmly pushed into
AC household wall outlet.
Household circuit breaker may be tripped.
Treadmill defect. Contact your SOLE dealer.
Treadbelt does not stay centered
Treadmill belt hesitates when walked/run on A user may be walking while favoring or putting more
weight on either the left or right foot. If this walking pattern
is natural, track the belt slightly off-center to the side
opposite from the belt movement. See General
Maintenance section on Treadbelt Tension. Adjust as
necessary.
Motor is not responsive / Display is lit If the start button is pressed and the console is functioning,
the time display should be counting. If there is an error
message showing LS (low speed) try re-calibrating the
treadmill (see calibration procedure below).
Treadmill will only achieve approximately
7 mph but shows higher speed on display This indicates motor should be receiving power to
operate. Low AC voltage to treadmill. Do not use an
extension cord. If an extension cord is required it should be
as short as possible and heavy duty 14 gauge minimum.
Low household voltage. Contact an electrician or your
SOLE dealer. A minimum of 110 volt AC, 15 amp is
required.
Treadbelt stops instantly (it should move High belt/deck friction. See General Maintenance
about a foot or so) when tether cord is section on lubrication.
pulled while standing on the unit
Treadmill trips on board 15 amp circuit Possible High belt/deck friction. See General
Maintenance
Service Checklist - Diagnosis Guide