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Motor bike does not run
Motor bike was running
but suddenly stopped
Short run time (less than
15 minutes per charge)
Motor bike runs
sluggishly
Sometimes the motor
doesn’t run, but other
times it does
Vehicle does not stop
when applying the brake
Vehicle makes loud
noises or grinding
sounds
TROUBLESHOOTING GUIDE
Problem Possible Cause Solution
Undercharged battery
Loose wires or connectors
Burned-out fuse
Motor or electrical switch damage
Undercharged battery
Battery is old and will not accept full
charge
Brakes are not adjusted properly
Riding conditions are too stressful
Tires are not properly inflated
Motor bike is overloaded
Loose wires or connectors
Motor or electrical switch damage
Brakes are not adjusted properly
Chain is too dry
Charge the battery. A new battery should have been charged for at
least 18 hours before using the motor bike for the first time and up to
12 hours after each subsequent use.
Check all connectors. Make sure the charger connector is tightly
plugged into the charging port, and that the charger is plugged into
the wall.
Make sure power flow to the wall outlet is on.
Check all wires and connectors to make sure they are tight.
The fuse will burn out and automatically shut off the power if the
motor is overloaded.
An excessive overload, such as too heavy a rider or too steep a hill,
could cause the motor to overheat. Replace the fuse with a new one
of equal amperage. Correct the conditions that caused the fuse to burn
out and avoid repeatedly burning out fuse.
Contact your local Razor authorized service center for diagnosis and
repair.
Charge the battery. A new battery should have been charged for at
least 18 hours before using the motor bike for the first time and up to
12 hours after each subsequent use.
Check all wires and connectors. Make sure the battery connector is
tightly plugged into the charger connector, and that the charger is
plugged into the wall.
Even with proper care, a rechargeable battery does not last forever.
Average battery life is 1 to 2 years depending on use of product and
conditions. Replace only with a Razor replacement battery.
Refer to brake adjustment instructions on page 5 of this manual.
Use only on solid, flat clean and dry surfaces such as pavement or
level ground.
The tires are inflated when shipped, but they invariably will lose some
pressure between the point of manufacturing and your purchase. Refer
to instructions on page 4 of this manual to properly inflate tires.
Make sure you do not overload the motor bike by allowing more than
one rider at one time, exceeding the maximum weight limit, going up
too steep a hill or towing objects behind the vehicle.
Check all wires around the motors and all connectors to make sure
they are tight.
Contact your local Razor authorized service center for diagnosis and
repair.
Refer to instructions on page 5 of this manual to properly adjust
brakes.
Apply a lubricant such as 3 in 1
TM
or Tri-Flow
TM
to the chain.