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If your product does not work properly because of a defect in materials or workmanship, NorthPole Limited will, for 6 months from the date of
purchase, at its option either (a) repair our product with new or refurbished parts, or (b) replace it with a new product. The decision to repair or
replace will be made by NorthPole Limited. NORTHPOLE LIMITED RESERVES THE RIGHT TO MAKE SUBSTITUTIONS TO WARRANTY
CLAIMS IF PARTS ARE UNAVAILABLE OR OBSOLETE.
If repair is needed during the limited warranty period, the purchaser will be required to furnish a sales receipt as proof of purchase indicating
date of purchase, amount paid, and place of purchase. Product will not be covered under warranty due to damages resulting from misuse,
excessive or abusive usage, and/or inclement weather conditions (i.e. wind storms, hurricanes, lightning storms, tornadoes). Acts of God resulting
in damage to tent and its components are not covered under this limited warranty.In such event, the consumer assumes cost of needed parts.
NorthPole Limited is not responsible for normal wear and tear, zipper exhaustion, or the natural breakdown in materials that occurs with
extended use.
UNDER NO CIRCUMSTANCES SHALL NORTHPOLE LIMITED BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you.
NORTHPOLE LIMITED EXPRESSLY EXCLUDES ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow the exclusion or limitation of implied warranties,
so the above exclusion may not apply to you.
NOTWITHSTANDING ANYTHING TO THE CONTRARY, NORTHPOLE’S AGGREGATE LIABILITY, WHETHER IN CONTRACT OR TORT,
SHALL BE LIMITED TO ACTUAL DIRECT MONEY DAMAGES IN AN AMOUNT NOT TO EXCEED THE PRICE PAID BY THE END-USER FOR
THIS PRODUCT.
HOW TO OBTAIN WARRANTY SERVICE: Call the toll free number during the business hours mentioned below. You must have a copy of your
purchase receipt from an authorized dealer as proof of purchase at time of call.
HOW TO ORDER REPLACEMENT PARTS: When ordering replacement parts, always include Model Number, Part Number, and Part Description.
Call toll free 1 (800) 775-1965 · Mon-Fri, 7:00 a.m. to 5:00 p.m. (Central Standard Time)
Product Limited 6 Month Warranty