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TROUBLESHOOTING GUIDE
PROBLEM CAUSE CORRECTION
Treadmill will not start 1. Not plugged in 1. Plug into three prong grounded outlet
2. Not turned on 2. Turn the on/off button on
3. Safety Key not on correctly 3. Put Safety Key on Console where
indicated
4. Circuit Breaker opened in home 4. Reset home breaker
5. Treadmill Circuit Breaker tripped 5. Reset Treadmill Circuit Breaker
(see below)
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Treadmill Speed Surges 1. Motor Controller not set properly 1. Call 800-497-5831 for service
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Treadmill Belt will not move - 1. Lost speed input signal 1. Call 800-497-5831 for service
ERR 1 on screen
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Incline will not operate - 1. Lost incline signal 1. Remove and replace Safety Key and
ERR 3 on screen Treadmill will recalibrate
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Treadmill Belt Slipping 1. Walking Belt loose 1. Tighten Walking Belt (see page 13)
2. Deck needs lubrication 2. Lubricate Belt and Deck (see page 14)
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Treadmill Noisy 1. Loose hardware 1. Tighten all visible Screws, Nuts, and Bolts
2. Motor straining 2. Check Belt tension - 3 finger test
(see page 13)
3. Clicking sound - Roller knocking 3. Adjust Rear Rollers - check for tension
(see page 13)
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Inaccurate pulse rate 1. Too much hand movement 1. Stand on Side Rails to get accurate
pulse reading
2. Palms too wet 2. Dry palms
3. Gripping hand grips too tight 3. Grip using moderate pressure
4. Wearing rings 4. Remove all rings
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Inaccurate heart rate strap 1. Chest strap pick-ups not moist 1. Moisten pick-ups on chest strap
2. Electrical interference 2. Keep at least six feet away from
Televisions, Computers and
Fluorescent Lights
CAUTION
The Treadmill will shut off when the electricity load
is above it’s capacity (example: power surge or storm).
To restart the Treadmill, please follow the procedure
below:
A. Unplug the power cord from the Treadmill’s socket.
B. Push in the safety switch.
C. Plug the power cord back into the Treadmill’s socket.
NOTE: DON'T PUSH IN THE SAFETY SWITCH BEFORE
UNPLUGGING THE TREADMILL’S POWER CORD.
safety switch
on/off switch
power cord