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Q: Does DVD Region Free play with RCE protected Movies?
A: DVD Region Free plays all region movies released to date, including RCE titles.
Q: Does DVD Region Free play PAL and NTSC?
A: You can play NTSC DVDs on a European PS2 but you cannot play PAL DVDs on an NTSC Playstation 2. You
will not be able to play European Region 2 DVD’s on an American NTSC PlayStation
®
2.
Q: DVD Region Free does not work on my PlayStation
®
or Psone™?
A: DVD Region Free is designed for use on PlayStation
®
2 only.
Q: I have a two DVD movie and when I eject the first DVD to insert the second DVD the screen goes black
and does nothing.
Q: When I’ve finished watching one DVD can I put another straight in?
A: Due to the way DVD Region Free works you must always re-load it before playing any DVD. This includes the
2
nd
or 3
rd
DVD of the same movie.
13) Customer Support
Please refer to the Frequently Asked Questions in the previous section before contacting our
customer service department.
If you still cannot resolve the problem, please contact us as follows:
Phone: 1.800.659.2287
E-Mail: support@gameshark.com
World Wide Web: http://www.gameshark.com
Mailing Address: MadCatz, Inc.
ATTN: GameShark Support
7480 Mission Valley Road Suite 101
San Diego, CA 92108
Warranty Information
To obtain warranty service within the warranty period:
IN THE USA: Return product to the place of purchase or send the defective item postage prepaid with a copy of
the sales receipt, return address and a brief description of the problems you are experiencing to:
MadCatz, Inc.
ATTN: GameShark Support
7480 Mission Valley Road Suite 101
San Diego, CA 92108
GameShark UG 2/20/03 3:57 PM Page 12