33
TROUBLESHOOTING
PROBLEM CAUSE / SOLUTION
Stuck key error is
displayed.
One of the keys is stuck under the plastic console shell. Check all keys and unstick the
one that is stuck. If that does not work, unplug the unit and plug it back in.
Console turns off when
not in use.
The unit will go into Energy Saver mode after fi ve minutes of inactivity. Press the ENER-
GY SAVER button to turn the console on.
Console display looks
strange or has an error
message and is not
functioning.
Unplug or turn the unit OFF to reset the console and then turn ON or plug the console
back in. Repeat multiple times if the console error message still appears. If the problem
persists, contact Customer Support Services.
When I try to save a
workout on the USB
stick I receive the
following message:
UNABLE TO SAVE SEE
MANUAL.
The console may not have recognized the USB stick. Try unplugging the USB stick and
plugging it back in.
The USB stick may be full.
The USB stick may not be compatible with the product.
Try using a different USB stick.
iPod is not recognized.
This is displayed if your version of the iPod Player is not supported by the product.
It may also be displayed if the connector on the product or iPod is damaged.
iPod is not charging
while in Energy Saver
mode.
Your iPod will not charge if the product enters Energy Saver mode. This is normal.
”Low Battery” message
is displayed on the
console.
The console has an internal battery that keeps the real time clock functioning if the
product is unplugged. This real time clock is only needed if you use the LIFE FITNESS
LFconnect website. You do not need to replace the battery if you do not use the website.
Contact Customer Service for guidance on how to change the battery. The battery is a
CR1632 (3V).
iPod connection is
sporadic.
The iPod must be fi rmly seated on the dock. Remove any covers before docking.
7.3 HOW TO OBTAIN PRODUCT SERVICE
1. Verify the symptom and review the operating instruction. The problem may be unfamiliarity with the product and
its features and workouts.
2. Locate and document the serial number of the base unit and console.
T5 Treadmill: located on the front of the treadmill near the power switch.
T5 Track Console: located on the back of the console.
3. Contact Customer Support Services via the Web at www.lifefi tness.com, or call the nearest Customer Support
Services group.