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tions, is not functioning properly. It may be over-loaded or over-heated. To test this, wait until the motor cools
down, and try working out again. Other sources of the problem may be that the sensor connection cable is
defective, the sensor itself may be damaged, or the incline motor itself is damaged.
• Displayed “ERROR 11-COMMUNICATION ERROR”: It is often possible to correct this problem by restarting the
treadmill. If not, check the communication cable between the monitor and motor controller, and make sure that
the cable isn’t pinched or damaged.
OBTAINING SERVICE
1. Verify the symptom and review the operating instructions. The problem may be unfamiliarity with the product and its
features and workouts.
2. Locate and write down the serial number of the unit, which is located at the front of the frame.
3. Contact Life Fitness Customer Support Services via the Web at: www.lifefitness.com, or call the nearest Life Fitness
Customer Support Services group:
For Product Service within
the United States and Canada:
Telephone: (+1) 847.451.0036
FAX: (+1) 847.288.3702
Toll-free telephone: 800.351.3737
For Product Service Internationally:
Life Fitness Europe GmbH
Telephone: (+49) 089.317.751.66
FAX: (+49) 089.317.751.38
Life Fitness (UK) LTD
Telephone: (+44) 1353.665507
FAX: (+44) 1353.666018
Life Fitness Atlantic BV
Life Fitness Benelux
Telephone: (+32) 03.644.44.88
FAX: (+32) 03.644.24.80
Telephone: (+32) 87.300.942
FAX: (+32) 87.300.943
Life Fitness Italia S.R.L.
Telephone: (+39) 0472.835.470
FAX: (+39) 0472.833.150
Toll-free telephone: 800.438836
Life Fitness Vertriebs GmbH
Telephone: (+43) 1615.7198
FAX: (+43) 1615.7198.20
Life Fitness Asia Pacific Ltd
Telephone: (+852) 2891.6677
FAX: (+852) 2575.6001
Life Fitness Latin America
and Caribbean
Telephone: (+1) 847.288.3964
FAX: (+1) 847 288.3886
Life Fitness Brazil
Telephone: (+55) 11.7295.2217
FAX: (+55) 11.7295.2218
Life Fitness Japan
Telephone: (+81) 3.3359.4306
FAX: (+81) 3.3359.4307
Life Fitness Iberia
Telephone : (+34) 93 672 4660
FAX : (+34) 93 672 4670