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Warranty Information
KEYS FITNESS PRODUCTS, LP -
LIMITED WARRANTY
PRODUCT: CG2 Elliptical
HOME USE WARRANTY: Parts: 3 Years
Electronics: 3 Years
Labor: 1 Year
This Limited Warranty applies in the United States and Canada to products manufactured or distributed by Keys Fitness
Products, LP (“Keys”) under the KEYS brand name. The warranty period to the original purchaser is listed above in the
table.
Keys warrants that the Product you have purchased for use from Keys or from an authorized Keys reseller is free from
defects in materials or workmanship under normal use during the warranty period. Your sales receipt, showing the date
of purchase of the Product, is your proof of purchase. This warranty only extends to you, the original purchaser. It is not
transferable to anyone who subsequently purchases the Product from you. It excludes expendable parts (wear items).
Wear items pertain to components that might need to be replaced due to normal wear and tear. These items vary per
product but will include computer overlays, pedal straps, rope cords, seats, grips, chains, bottom bracket assemblies,
pads, upholstery, pulleys, bearings, etc. Please contact a Keys Fitness customer service representative for specifics on
wear items. This Limited Warranty becomes VALID ONLY if the product is purchased through a Keys Fitness authorized
dealer unless otherwise authorized by Keys Fitness in writing.
During the warranty period Keys will repair or replace (at Keys' option) the product if it becomes defective, malfunctions,
or otherwise fails to conform with this Limited Warranty under normal use. In repairing the Product, Keys may replace
defective parts, or at the option of Keys, serviceable used parts that are equivalent to new parts in performance. All
exchanged parts and Products replaced under this warranty will become the property of Keys. Keys reserves the right to
change manufacturers of any part to cover any existing warranty.
This warranty DOES NOT COVER shipping charges, export taxes, custom duties and taxes, or any other charges asso-
ciated with transportation of the parts or Product.
To obtain warranty service, you must contact a Keys authorized retailer, service technician or Keys Fitness at our phone
numbers located in this manual. Any parts determined to be defective must be returned to Keys to obtain warranty ser-
vice. You must prepay any shipping charges, export taxes, custom duties and taxes, or any other charges associated
with transportation of the parts or Product. In addition, you are responsible for insuring any parts or Product shipped
or returned. You assume the risk of loss during shipment. You must present Keys with proof-of-purchase documents
(including the date of purchase). Any evidence of alteration, erasing or forgery of proof-of-purchase documents will be
cause to void this Limited Warranty.
This warranty does not extend to any product not purchased from Keys or from an authorized Keys reseller. This Limited
Warranty does not extend to any Product that has been damaged or rendered defective; (a) as a result of accident,
misuse, or abuse; (b) by the use of parts not manufactured or sold by Keys; (c) by modification of the Product or nor-
mal wear and tear; (d) operation on incorrect power supplies; or (e) as a result of service by anyone other than Keys,
or an authorized Keys warranty service provider. Product on which the serial number has been defaced or removed is
not eligible for warranty service. Should any Product submitted for warranty service be found ineligible, an estimate of
repair cost will be furnished and the repair will be made if requested by you upon Keys' receipt of payment or acceptable
arrangements for payment.
EXCEPT AS EXPRESSLY SET FORTH IN THIS WARRANTY, KEYS MAKES NO OTHER WARRANTIES, EXPRESSED
OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. KEYS EXPRESSLY DISCLAIMS ALL WARRANTIES NOT STATED IN THIS LIMITED WARRANTY.
ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED TO THE TERMS OF THIS LIMITED
WARRANTY. NEITHER KEYS NOR ANY OF ITS AFFILIATES SHALL BE RESPONSIBLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO
THE ABOVE LIMITATIONS OR EXCLUSION MAY NOT APPLY TO YOU. This Limited Warranty gives you specific legal
rights and you may also have other rights that may vary from state to state. This is the only express warranty applicable
to Keys-branded products. Keys neither assumes nor authorizes anyone to assume for it any other express warranty.
PLEASE SEND IN THE WARRANTY CARD WITHIN TEN (10) DAYS OF PURCHASE TO REGISTER YOUR UNIT
WITH KEYS FITNESS PRODUCTS, LP. MAIL WARRANTY CARD TO:
KEYS FITNESS PRODUCTS, PO BOX 551239, DALLAS, TX 75355
OR LOG ONTO HTTP://WWW.KEYSFITNESS.COM.