Filter
Top Products
18
Limited Warranty (U.S. only)
LIMITED WARRANTY, DISCLAIMER OF WARRANTIES AND LIMITED REMEDY
(A) LIMITED WARRANTY. FRANKLIN WARRANTS TO THE ORIGINAL END USER THAT
FOR A PERIOD OF ONE (1) YEAR FROM THE ORIGINAL DATE OF PURCHASE AS EVI-
DENCED BY A COPY OF YOUR RECEIPT, YOUR FRANKLIN PRODUCT SHALL BE FREE
FROM DEFECTS IN MATERIALS AND WORKMANSHIP. THIS LIMITED WARRANTY DOES
NOT INCLUDE DAMAGE DUE TO ACTS OF GOD, ACCIDENT, MISUSE, ABUSE, NEGLI-
GENCE, MODIFICATION, UNSUITABLE ENVIRONMENT OR IMPROPER MAINTENANCE.
THE SOLE OBLIGATION AND LIABILITY OF FRANKLIN, AND YOUR EXCLUSIVE REMEDY
UNDER THIS LIMITED WARRANTY, WILL BE REPAIR OR REPLACEMENT WITH THE SAME
OR AN EQUIVALENT PRODUCT OF THE DEFECTIVE PORTION OF THE PRODUCT, AT
THE SOLE OPTION OF FRANKLIN IF IT DETERMINES THAT THE PRODUCT WAS DEFEC-
TIVE AND THE DEFECTS AROSE WITHIN THE DURATION OF THE LIMITED WARRANTY.
THIS REMEDY IS YOUR EXCLUSIVE REMEDY FOR BREACH OF THIS WARRANTY. THIS
WARRANTY GIVES YOU CERTAIN RIGHTS; YOU MAY ALSO HAVE OTHER LEGISLATED
RIGHTS THAT MAY VARY FROM JURISDICTION TO JURISDICTION.
(B) DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY. EXCEPT FOR THE
LIMITED WARRANTIES EXPRESSLY RECITED ABOVE, THIS FRANKLIN IS PROVIDED
ON AN “AS IS” BASIS, WITHOUTANY OTHER WARRANTIES OR CONDITIONS,
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MER-
CHANTABLE QUALITY, MERCHANTABILITY OR FITNESS FOR APARTICULAR PUR-
POSE, OR THOSE ARISING BY LAW, STATUTE, USAGE OF TRADE, OR COURSE OF
DEALING. THIS WARRANTY APPLIES ONLY TO PRODUCTS MANUFACTURED BY
FRANKLIN AND DOES NOT INCLUDE BATTERIES, CORROSION OF BATTERY CON-
TACTS OR ANY OTHER DAMAGE CAUSED BY BATTERIES. NEITHER FRANKLIN NOR
OUR DEALERS OR SUPPLIERS SHALL HAVE ANY LIABILITY TO YOU OR ANY OTHER
PERSON OR ENTITY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL
DAMAGES WHATSOEVER, INCLUDING, BUT NOT LIMITED TO, LOSS OF REVENUE OR
PROFIT, LOST OR DAMAGED DATAOR OTHER COMMERCIAL OR ECONOMIC LOSS,
EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR
THEY ARE OTHERWISE FORESEEABLE. WE ARE ALSO NOT RESPONSIBLE FOR
CLAIMS BY ATHIRD PARTY. OUR MAXIMUM AGGREGATE LIABILITY TO YOU, AND THAT
OF OUR DEALERS AND SUPPLIERS, SHALL NOT EXCEED THE AMOUNT PAID BY YOU
FOR THE FRANKLIN PRODUCTAS EVIDENCED BY YOUR PURCHASE RECEIPT. YOU
ACKNOWLEDGE THAT THIS IS A REASONABLE ALLOCATION OF RISK. SOME
STATES/COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY
FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY
NOT APPLY TO YOU. IF THE LAWS OF THE RELEVANT JURISDICTION DO NOT PERMIT
FULL WAIVER OF IMPLIED WARRANTIES, THEN THE DURATION OF IMPLIED WAR-
RANTIES AND CONDITIONS ARE LIMITED TO THE DURATION OF THE EXPRESS WAR-
RANTY GRANTED HEREIN.
(C) WARRANTY SERVICE: UPON DISCOVERING A DEFECT, YOU MUST CALL
FRANKLIN’S CUSTOMER SERVICE DESK, 1-800-266-5626, TO REQUEST ARETURN
MERCHANDISE AUTHORIZATION (“RMA”) NUMBER, BEFORE RETURNING THE PROD-
UCT (TRANSPORTATION CHARGES PREPAID) TO:
FRANKLIN ELECTRONIC PUBLISHERS, INC.
ATTN: SERVICE DEPARTMENT
ONE FRANKLIN PLAZA
BURLINGTON, NJ 08016-4907
IF YOU RETURN A FRANKLIN PRODUCT, PLEASE INCLUDE A NOTE WITH THE RMA,
YOUR NAME, ADDRESS, TELEPHONE NUMBER, A BRIEF DESCRIPTION OF THE
DEFECT AND A COPY OF YOUR SALES RECEIPTAS PROOF OF YOUR ORIGINAL DATE
OF PURCHASE. YOU MUSTALSO WRITE THE RMAPROMINENTLY ON THE PACKAGE
IF YOU RETURN THE PRODUCT, OTHERWISE THERE MAY BE A LENGTHY DELAY IN
THE PROCESSING OF YOUR RETURN. WE STRONGLY RECOMMEND USING ATRACK-
ABLE FORM OF DELIVERY TO FRANKLIN FOR YOUR RETURN.
manualSCR-226Rev.B.qx 7/3/03 12:00 PM Page 18