Filter
Top Products
57
Limited Warranty (U.S. only)
LIMITED WARRANTY, DISCLAIMER OF WARRANTIES, AND LIMITED REMEDY
(A) LIMITED WARRANTY. FRANKLIN WARRANTS TO THE ORIGINALEND USER THAT FOR APERIOD OF ONE (1) YEAR
FROM THE ORIGINAL DATE OF PURCHASE AS EVIDENCED BY ACOPY OF YOUR RECEIPT, YOUR FRANKLIN PRODUCT
SHALL BE FREE FROM DEFECTS IN MATERIALS AND WORKMANSHIP. THIS LIMITED WARRANTY DOES NOT INCLUDE
DAMAGE DUE TO ACTS OF GOD, ACCIDENT, MISUSE, ABUSE, NEGLIGENCE, MODIFICATION, UNSUITABLE ENVIRONMENT
OR IMPROPER MAINTENANCE. THE SOLE OBLIGATION AND LIABILITY OF FRANKLIN, AND YOUR EXCLUSIVE REMEDY
UNDER THIS LIMITED WARRANTY, WILL BE REPAIR OR REPLACEMENT WITH THE SAME OR AN EQUIVALENT PRODUCT
OF THE DEFECTIVE PORTION OF THE PRODUCT, AT THE SOLE OPTION OF FRANKLIN IF IT DETERMINES THAT THE
PRODUCT WAS DEFECTIVE AND THE DEFECTS AROSE WITHIN THE DURATION OF THE LIMITED WARRANTY. THIS REME-
DY IS YOUR EXCLUSIVE REMEDY FOR BREACH OF THIS WARRANTY. THIS WARRANTY GIVES YOU CERTAIN RIGHTS;
YOU MAY ALSO HAVE OTHER LEGISLATED RIGHTS THATMAYVARY FROM JURISDICTION TO JURISDICTION.
(B) DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY. EXCEPT FOR THE LIMITED WARRANTIES
EXPRESSLY RECITED ABOVE, THIS FRANKLIN IS PROVIDED ON AN “AS IS” BASIS, WITHOUTANYOTHER WAR-
RANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MER-
CHANTABLE QUALITY, MERCHANTABILITYOR FITNESS FOR A PARTICULAR PURPOSE, OR THOSE ARISING BY
LAW, STATUTE, USAGE OF TRADE, OR COURSE OF DEALING. THIS WARRANTY APPLIES ONLY TO PRODUCTS
MANUFACTURED BYFRANKLIN AND DOES NOT INCLUDE BATTERIES, CORROSION OF BATTERY CONTACTS OR
ANY OTHER DAMAGE CAUSED BY BATTERIES. NEITHER FRANKLIN NOR OUR DEALERS OR SUPPLIERS SHALL
HAVE ANY LIABILITYTO YOU OR ANY OTHER PERSON OR ENTITYFOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR
CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, BUT NOT LIMITED TO, LOSS OF REVENUE OR PROFIT,
LOST OR DAMAGED DATAOR OTHER COMMERCIAL OR ECONOMIC LOSS, EVEN IF WE HAVE BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES, OR THEYARE OTHERWISE FORESEEABLE. WE ARE ALSO NOT RESPON-
SIBLE FOR CLAIMS BYATHIRD PARTY. OUR MAXIMUM AGGREGATE LIABILITY TO YOU, AND THATOF OUR DEAL-
ERS AND SUPPLIERS, SHALLNOT EXCEED THE AMOUNTPAID BY YOU FOR THE FRANKLIN PRODUCT AS EVI-
DENCED BY YOUR PURCHASE RECEIPT. YOU ACKNOWLEDGE THAT THIS IS AREASONABLE ALLOCATION OF
RISK. SOME STATES/COUNTRIES DO NOTALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSE-
QUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOTAPPLY TO YOU. IF THE LAWS OF THE
RELEVANT JURISDICTION DO NOT PERMIT FULL WAIVER OF IMPLIED WARRANTIES, THEN THE DURATION OF
IMPLIED WARRANTIES AND CONDITIONS ARE LIMITED TO THE DURATION OF THE EXPRESS WARRANTY GRANT-
ED HEREIN.
(C) WARRANTYSERVICE: UPON DISCOVERING ADEFECT, YOU MUST CALL FRANKLIN’S CUSTOMER SERVICE
DESK, 1-800-266-5626, TO REQUESTA RETURN MERCHANDISE AUTHORIZATION (“RMA”) NUMBER, BEFORE
RETURNING THE PRODUCT (TRANSPORTATION CHARGES PREPAID) TO:
FRANKLIN ELECTRONIC PUBLISHERS, INC.
ATTN: SERVICE DEPARTMENT
ONE FRANKLIN PLAZA
BURLINGTON, NJ 08016-4907
IF YOU RETURN A FRANKLIN PRODUCT, PLEASE INCLUDE A NOTE WITH THE RMA, YOUR NAME, ADDRESS, TELE-
PHONE NUMBER, ABRIEF DESCRIPTION OF THE DEFECTAND ACOPYOF YOUR SALES RECEIPT AS PROOF OF
YOUR ORIGINAL DATE OF PURCHASE. YOU MUSTALSO WRITE THE RMA PROMINENTLY ON THE PACKAGE IF YOU
RETURN THE PRODUCT, OTHERWISE THERE MAY BE A LENGTHY DELAY IN THE PROCESSING OF YOUR RETURN.
WE STRONGLY RECOMMEND USING ATRACKABLE FORM OF DELIVERY TO FRANKLIN FOR YOUR RETURN.