H You Need Assistance
Or Service
This section is designed to help you save the cost of a service call. First we outline possible problems,
their causes and their solutions. However, you may still need assistance or service. When calling our
Consumer Assistance Center for help or calling for service, you will need to provide a complete descrip-
tion of the problem, your appliance’s complete model and serial numbers and the purchase date. (See
page 2.) This information is needed to respond to your request properly.
1. Before calling for assistance . . .
Performance problems often result from little things you can find and fix without tools of any kind. Please
check the chart below for problems you can fix. It could save you the cost of a service call.
PROBLEM
Nothing will
operate
The oven will
not operate
POSSIBLE CAUSE SOLUTION
The power cord is not plugged
Plug the power cord into a live circuit with
into a live circuit with proper
proper voltage. (See Installation Instruc-
vottage.
tions.)
A household fuse has blown or a
Replace household fuse or reset circuit
circuit breaker has tripped. breaker.
The Oven Selector is not turned
Turn the Oven Selector to the desired
to BAKE or BROIL.
setting.
A delayed start time has been
Wait for the start time to be reached.
programmed.
The Oven Temperature Control
Turn the Oven Temperature Control Knob
Knob is not turned to a tempera- to a temperature setting.
ture setting.
The electronic MEALTIMERTM Set the MEALTIMER control correctly.
control is not set correctly. (See “Using the electronic MEALTIMERTM
control” on page 16.)
The surface
units will not
operate
Control knob(s)
will not turn
A household fuse has blown or a
Replace household fuse or reset circuit
circuit breaker has tripped. breaker.
Surface units are not plugged in Plug surface units in all the way. (See
all the way.
“Replacing” on page 26.)
The control knobs are not being
Push control knobs in before turning to a
set correctly. setting.
You are not pushing in before
Push control knob(s) in before turning to a
turning.
setting.
continued on next page
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