A SERVICE OF

logo

Open as PDF
next previous
16
PROBL
E
M
Tips
Leakage between the tip and handle knob.
Pik Pocket
TM
Tip
Tear in soft tip.
Water Flosser Base
Hose to the handle leaks.
Reservoirleaks.
Inadequatepressure.
Unit doesn’t start.
TROUBLESHOOTING GUIDE
CAUSE
1) Tip not fully engaged.
1) Tip is worn.
2)Tipissplit.
1)Damagetothehose.
1) Missing black reservoir valve.
2)Blackreservoirvalveisupsidedown.
1)Reservoirnotpositionedproperly.
2)Tipiscloggedwithdebris.
3)Blackreservoirvalveisclogged.
4) Hard water deposits.
1) Motor not running.
CORRECTIVE ACTION
1)Removetipandreinstall.
1)Replacewithnewtip.
2)ReplacewithnewtipanduseONLYonlowestpressure.
1)Visitwww.waterpik.comorcontactWaterPik,Inc.customerservice
for a self service repair kit.
1)Replacereservoirvalve.ContactWaterPik,Inc.
customer service for a replacement valve.
2)Ensurevalveisright-sideup(seeimagetoright).
1)Re-positionreservoir.Pressdownrmlyonthereservoir.
2)Flushtipunderfaucetorreplacetip.
3)Removereservoirvalveandcleanbymassagingthevalve
under warm running water and place back into reservoir.
Ensurethevalveisright-sideup(seeaboveimage).
4)Add2tablespoonsofwhitevinegartoafullreservoirofwarm
water. Set pressure control dial to high, point the handle and tip
intosink.TurnunitONandrununtilreservoirisempty.Rinse
by repeating with a full reservoir of clean warm water.
1) Be sure outlet is functioning; test with another appliance
(checkelectricalresetbuttonand/orwallswitch).
Stillhavequestions?Gotowww.waterpik.comorcallWaterPik,Inc.CustomerService.
Toll-FreeNumber:
1-800-525-2774(U.S.A.)1-888-226-3042(Canada).
LIMITED TWO-YEAR WARRANTY