
88
TROUBLESHOOTING
Problem Cause and solution Page
Dialing cannot be done.
The telephone line cord is not correctly connected to the
machine and the wall telephone socket.
→
Make sure the telephone line cord is securely connected.
Start
Guide
No transmission takes place.
The receiving machine is out of paper.
→
Check with the operator of the receiving machine.
-
The receiving machine does not support the G3 standard.
→ Check with the operator of the receiving machine.
-
An error is displayed.
→ Check the display of the machine.
89
Nothing is printed at the
receiving end.
If a blank sheet of paper is output together with a normally
received fax, the machine's paper size setting may be different
from the size of paper actually loaded in the machine.
→ Make sure that the paper size setting matches the size of paper
loaded in the machine.
29
A distorted image is received at
the other end.
Noise on the line may cause a distorted image. Try sending the
fax again, or make a copy on your machine and see if the copy
is distorted.
→ If the image is still distorted, consult the retailer or dealer where
you bought the machine.
-
The received original is faint.
The transmitting machine may be using a light contrast setting.
→ Ask the operator of the transmitting machine to send the fax using
a darker contrast setting.
-
Received images are distorted.
Noise on the line may cause a distorted image.
→ Ask the operator of the transmitting machine to send the fax
again.
-
The TD cartridge may be running out of toner.
→ Replace the TD cartridge.
Operation
Guide
(for
MX-B201/
MX-B201D)
If your problem cannot be solved by carrying out the instructions in the Check and Remedy column above, please
contact your authorized SHARP dealer.