TROUBLE SHOOTING GUIDE
Although each Vintage Keeper cooling unit has been carefully tested at every stage of manufacture, occasional problems
arise, the majority of which are due to rough or careless handling during shipping or installation. Other problems may
derive from improper cabinet assembly, power interruption or surge, low line voltage (less than 105V), or failure to clean
the unit regularly. The following may help you determine what the problem may be, what steps you can take to correct
it, and what further steps may be required. Additional Trouble-Shooting information and downloadable documents are
available in the “Support” area of our web site: www.vintagekeeper.com
IMPORTANT NOTE:
In order to provide maximum protection for your valuable wine collection, the following steps are highly advisable.
First and foremost, have your wine collection adequately insured. Second, install a battery-powered heat-sensitive alarm
to warn of any loss of cooling due to power interruption. Third, monitor your storage and ambient conditions on a
regular, daily basis. Fourth, install a high quality surge supressor to protect against sudden power uctuations. Fifth,
clean the unit as directed, on a regular basis. Be advised, also, that Drobot-Vintage Keeper cannot in any event be liable
or responsible for incidental or consequential damages.
CHECK:
- Is the unit plugged in?
- Is the power supply operational?
- Is the LED display functional?
- Is there any evidence of shipping
damage on the cooling unit or
packaging materials?
- Is the storage temp properly
set?
- Is the cabinet properly
assembled, with all joints air
tight?
- Is the door properly adjusted to
seal tightly when closed?
- Is airow to and from the
cooling unit unobstructed?
- Is the ambient air temperature
within the specied range?
- Are any exterior surfaces of
the
cabinet exposed to sunlight?
THEN:
- Note that the unit has a 1-minute cautionary delay
between plugging in and full start-up; this is a built-in
safeguard to protect the compressor in the event of
sudden power failure
- Note that the power supply must be a dedicated,
separately-fused and grounded 15 Amp, 120V line. If an
extension cord must be used, it must be rated for 15
Amps. Do not share the outlet with other appliances
- If the unit is receiving power yet fans or compressor fail
to run, unplug for ten minutes, then try again
- Note that the unit may take a few days to achieve the
desired storage temperature, even in a properly located,
airtight cabinet
- Take steps to reduce ambient temperatures and
compensate for additional heat gain if any cabinet walls
receive direct sunlight
- If gaps are visible at any panel joints, it would be
advisable to apply silicone caulking to the area, to ensure
an airtight seal
- Take steps to improve circulation of air to and from the unit
- Adjust the door, if necessary, to seal tightly by
re-positioning the upper hinge and improving the cabinet
level
- Install the air deector as directed
- If the unit is currently running in “Quiet2” or “Quiet1”
mode, try switching back to “Default” mode and see if
the problem is corrected
- Clean the fan and grille areas
- If the problem persists, disconnect the unit and contact
Vintage Keeper
IF:
COOLING UNIT DOES
NOT RUN AT ALL WHEN
PLUGGED IN
COOLING UNIT RUNS
BUT DOES NOT COOL
SUFFICIENTLY
