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13 Troubleshooting
13 Troubleshooting
Problem Cause Action
Grinder is making a very
loud noise.
There are foreign
objects in the grinder.
l Remove the foreign objects
(see Chapter 8, ‘Maintenance – Removing
foreign objects’).
The frother does not
produce enough milk
foam.
The Professional
Cappuccino Frother is
dirty.
l Clean the Professional Cappuccino
Frother (see Chapter 8, ‘Maintenance –
Rinsing the Professional Cappuccino
Frother’).
Coffee only comes out in
drips when it’s being
prepared.
Coffee or pre-ground
coffee has been
ground too finely and
is blocking the sieve.
l Put the grinder on a coarser setting or
use coarser pre-ground coffee
(see Chapter 2, ‘Preparing and using for
the first time – Adjusting grinder’).
Water hardness cannot be
adjusted.
CLARIS plus
filtercartridge is now
activated.
l Deactivate the CLARIS plus filter
cartridge.
FILL BEANS
is
displayed although the
bean container has been
filled.
The grinder is not yet
completely filled with
beans.
l Prepare a coffee speciality.
FILL BEANS
is not
displayed although the
bean container is empty.
The bean monitor is
dirty.
l Clean the bean container
(see Chapter 8, ‘Maintenance – Cleaning
the bean container’).
EMPTY TRAY
is always
displayed.
The metal contacts of
the drip tray are dirty
or wet.
l Clean the metal contacts on the back of
the drip tray.
FILL WATER TANK
is displayed although the
water tank is full.
The water tank float is
stuck.
l Descale the water tank (see Chapter 8,
‘Maintenance – Descaling the water tank’).
