62 User’s Guide
Fixing problems
If the lamp burns out or makes a popping sound:
❏ If the lamp burns out and makes a popping sound, the projector will not
turn back on until the lamp module has been replaced.
❏ If the lamp breaks, contact HP about repairs that might be required due to
glass fragments.
Remote control problems
If the remote control does not operate:
❏ Be sure nothing is blocking the remote control receiver on the front or
back of the projector. Move to within 9 m (30 ft) of the projector.
❏ Aim the remote control at the screen or at the front or back of the
projector.
❏ Press menu, go to Help > Diagnostics, and run the remote control test.
❏ Replace the batteries in the remote control.
Testing the projector
The on-screen menu contains diagnostic tests you can use to verify the proper
operation of the projector and the remote control.
1. Press menu and go to Help > Diagnostics.
2. Select a test and press ok.
3. Follow the displayed instructions.
