EN Printer error troubleshooting 121
Printer status messages
The following table lists printer LED messages and their meanings and describes recommended
actions. For more information on the Front Panel layout, refer to “Using the Control Panel” in Chapter
3, “Installation and Configuration.”
Table 7-1 Printer status messages (Sheet 1 of 2)
LEDs Description Recommended action
Paper Out Error.
Door Open or No EP
Cartridge.
Paper Jam.
Add paper.
Close the printer door and/or verify that the EP
cartridge is installed.
Clear paper jam.
If you have completed these recommended
actions and the error persists, see Table 7-3.
Memory Error. There is
either too much data or the
data is too complex.
1. Turn Page Protection on within your software
application or Windows.
2. Reduce the complexity of the print job.
3. Reduce resolution to 300 dpi within your
software application or Windows.
4. Add optional memory to the printer.
5. Make sure Enhanced I/O is on Auto Mode
(PCL mode) and resend print job. (See Chapter
3, “PCL Printer Settings.”)
6. If the Auto-Continue variable is on within PJL,
the printer will continue printing after 10
seconds.
7. If the Auto-Continue variable is off within PJL,
you need to press the Control Panel Button to
continue printing.
Incompatible Memory Card
(5L/6L).
Initializing/Resetting
(6L Pro).
Remove the incompatible memory card and
replace it with a 1, 2, 4, or 8 Mb, 70 nsec. or
faster memory card. (See Chapter 8 for memory
card part numbers.)
No action necessary.
Manual Feed. The printer is
waiting for you to add a piece
of paper to the single sheet
input slot.
1. Make sure the correct paper is loaded into the
printer. (See your HP LaserJet 5L User’s
Manual or the HP LaserJet Printer Family Paper
Specifications Guide for more information.)
2. Press and release the Control Panel Button.
3. Turn off manual feed within your software
application if you do not wish the printer to
pause between sheets.
Service.book Page 121 Thursday, September 14, 2000 11:15 AM
