hp photosmart 1315 color printer
troubleshooting
58
auto-detect errors
LCD Message Problem Solution
Media scan failed.
Press OK to retry or
Cancel the job.
The auto-detect scanner
failed.
• Try to print again.
OR
• Turn off Auto Paper Detect and manually
select the paper type and size when the
printer prompts you. See “setting the
paper detection” on page 18.
Unsupported media
size. Job was
cancelled. Press OK.
An unsupported paper
size is loaded in the paper
tray.
Press OK (Right soft key), load supported
media size, then retry the print job.
Paper size mismatch.
Load correct paper
size. Press OK or
Cancel the job.
Your paper size was
changed in the middle of
the print job.
Load the correct size of paper.
print cartridge errors
LCD Message Problem Solution
Print cartridges failed.
Replace both
cartridges.
Both print cartridges have
failed.
Replace both cartridges with the correct HP
print cartridges.
Black ink is low. You
may need to replace
it soon.
Your black print cartridge
is low on ink.
Replace the black print cartridge with an HP
#45 print cartridge.
Color ink is low. You
may need to replace
it soon.
Your color print cartridge
is low on ink.
Replace the color print cartridge with an HP
#78 print cartridge.
memory card errors
LCD Message Problem Solution
Use only one card.
Please remove a
memory card.
Your printer has more than
one memory card
inserted.
Remove the unused memory card.
