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Problem Possible Causes What To Do
• Wait 24 hours for the refrigerator to completely
cool down.
• This is normal.
amounts of food are
placed in refrigerator.
Door left open.
• Check to see if package is holding door open.
• This is normal.
door openings.
Temperature control dial
• See About the temperature control dial.
set at the coldest setting.
Grille and condenser
• See Care and cleaning.
Frost or ice crystals
• Check to see if package is holding door open.
on frozen food
(frost within package
is normal)
Automatic icemaker
• Move the feeler arm to the ON (down) position.
does not work
Water supply turned off or
• See Installing the water line.
(on some models)
not connected.
Freezer compartment
• Wait 24 hours for the refrigerator to completely
cool down.
Piled up cubes in the storage
• Level cubes by hand.
bin cause the icemaker
to shut off.
Frequent “buzzing” sound
Icemaker is on but the water
• Move the feeler arm to the STOP (up) position. Keeping it
supply to the refrigerator has
on will damage the water valve.
Cubes too small
Water shutoff valve connecting
• Call the plumber to clear the valve.
refrigerator to water line may
be clogged.
Slow ice cube freezing
• Check to see if package is holding door open.
• See About the temperature control dial.
Ice cubes have
Ice storage bin needs cleaning.
• Empty and wash bin. Discard old cubes.
odor/taste
Food transmitting odor/taste
• Wrap foods well.
to ice cubes.
Interior of refrigerator
• See Care and cleaning.
Moisture forms on
• Wipe surface dry and reset temperature control dial
cabinet surface
periods of high humidity.
one setting colder.
between the doors
Moisture collects inside
(in humid weather, air
carries moisture into
refrigerator when doors
are opened)
Refrigerator has odor
• Foods with strong odors should be tightly wrapped.
• Keep an open box of baking soda in the refrigerator;
replace every three months.
• See Care and cleaning.
Motor operates for long
periods or cycles on and
off frequently. (Modern
refrigerators with more
storage space and a larger
space and a larger freezer
require more operating
time. They start and stop
often to maintain even
temperatures.)
Before you call for service…
18
Troubleshooting Tips