60 Problem Solving
Where To Get Help
Internet Support
Visit Epson’s support website at epson.com/support and select your product for solutions
to common problems. You can download utilities and documentation, get FAQs and
troubleshooting advice, or e-mail Epson with your questions.
Speak to a Support Representative
To use the Epson PrivateLine Support service, call (800) 637-7661 and enter the PIN on the
included Epson PrivateLine Support card. This is the fastest way of speaking to a live
representative, and it’s free. This service is available 6
AM to 6 PM, Pacific Time, Monday
through Friday, for the duration of your warranty period.
You may also speak with a projector support specialist by dialing one of these numbers:
■ U.S.: (562) 276-4394, 6 AM to 6 PM, Pacific Time, Monday through Friday
■ Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday through Friday
Toll or long distance charges may apply.
Before you call for support, please have the following information ready:
■ Product name (Epson PowerLite Home Cinema 720)
■ Product serial number (located on the bottom of the projector)
■ Proof of purchase (such as store receipt) and date of purchase
■ Computer or video configuration
■ Description of the problem
Purchase Supplies and Accessories
You can purchase screens, carrying cases, or other accessories from an authorized Epson
reseller. To find the nearest reseller, please call 800-GO-EPSON (800-463-7766). Or you can
purchase online at
www.epsonstore.com (U.S. sales) or www.epson.ca (Canadian sales).
