A SERVICE OF

logo

Chapter 7
Troubleshooting
If you have any problems with your computer, refer to this
chapter. You can correct most problems by adjusting a cable
connection, repeating a software procedure, or resetting the
computer.
The troubleshooting suggestions in this chapter are organized
in general categories, as listed below. Within each category, a
more specific problem is described with possible solutions.
If you have this manual online only, you may want to print
out this chapter and keep it in a safe place in case you have
problems with your computer.
The following issues are included:
Identifying your system’s configuration
Computer will not start
Computer does not respond
Keyboard problems
Mouse problems
Monitor problems
Diskette problems
Diskette drive problems
Hard disk drive problems
CD-ROM problems
Troubleshooting
7-1