102 Appendix
www.dell.com | support.dell.com
FILE LOCATION: C:\Documents and Settings\patricia_drake\Desktop\New Folder\D5016c90.fm
DELL CONFIDENTIAL – PRELIMINARY 3/18/04 – FOR PROOF ONLY
Online Services
You can access Dell Support at
support.dell.com
. Select your region on the
WELCOME TO
DELL SUPPORT
page, and fill in the requested details to access help tools and information.
You can contact Dell electronically using the following addresses:
•World Wide Web
www.dell.com/
www.dell.com/ap/
(Asian/Pacific countries only)
www.dell.com/jp
(Japan only)
www.euro.dell.com
(Europe only)
www.dell.com/la/
(Latin American countries)
www.dell.ca
(Canada only)
• Anonymous file transfer protocol (FTP)
ftp.dell.com/
Log in as user:
anonymous
, and use your e-mail address as your password.
• Electronic Support Service
mobile_support@us.dell.com
support@us.dell.com
apsupport@dell.com
(Asian/Pacific countries only)
support.jp.dell.com
(Japan only)
support.euro.dell.com
(Europe only)
• Electronic Quote Service
sales@dell.com
apmarketing@dell.com
(Asian/Pacific countries only)
sales_canada@dell.com (Canada only)
• Electronic Information Service
info@dell.com
AutoTech Service
Dell's automated technical support service—AutoTech—provides recorded answers to the
questions most frequently asked by Dell customers about their portable and desktop computers.
When you call AutoTech, use your touch-tone telephone to select the subjects that correspond to
your questions.
