Using Basic Phone Functions
Putting a Call on Hold
Cisco Small Business IP Phone SPA9XX User Guide 42
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Putting a Call on Hold
To put a call on hold, press the Hold button. A series of beeps indicates the call is
on hold.
Resuming a Call
To resume the call, press the flashing red line button for the call. If you have
multiple calls, all calls are put on hold except the active call.
Ending a Call
To end a call:
• If you are using the handset, hang up.
• If you are using the speakerphone, press the Speaker button.
• If you are using the headset, either press the Headset button (wired) or replace
the receiver (wireless).
Transferring Calls
You can perform two types of transfers:
• Attended—You call the person to whom you are transferring the call and
speak to them before transferring the call.
• Blind—You transfer the call without speaking to the other party to which you
are transferring the call.
