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On-Screen Messages
Ifanerrormessageisdisplayedonthecamerascreen,tryoneofthe
followingsolutions.
Alsoreferto“On-ScreenMessages”intheCamera User Guide.
Connection failed
•Noaccesspointswererecognized.Checktheaccesspointsettings(p.w-27).
•Adevicecouldnotbefound.Turnthecameraoffandonagain,andretrythe
connection.
•
Checkthedeviceyouwanttoconnecttoandmakesureitisreadyforconnection.
Cannot determine access point
•TheWPSbuttononnumerousaccesspointswerepressedsimultaneously.Try
reconnectingagain.
No access points found
•Checktomakesurethattheaccesspointisturnedon.
•Whenconnectingtoanaccesspointmanually,makesurethatyouenteredthe
correctSSID.
Incorrect wireless LAN encryption key/Incorrect wireless LAN security
settings
•Checktheaccesspointsecuritysettings(p.w-27).
IPaddressconict
•ResettheIPaddresssothatitdoesnotconictwithanother.
Disconnected/Receiving failed/Sending failed
•TheenvironmentyouareinmaynotbesuitableforwirelessLANuse.
•Avoidusingthecamera’swirelessLANfunctionaroundmicrowaveovens,Bluetooth
devices,andotherdevicesthatoperateonthe2.4GHzband.
•Whenusinginfrastructuremode,usethecamerawithinaclosedistancetothe
accesspoint,andavoidplacingobjectsorobstructionsbetweenthecameraand
accesspoint.
•Whenusingadhocmode,usethecamerawithinaclosedistancetotheconnected
device,andavoidplacingobjectsorobstructionsbetweenthecameraanddevice.
•Checktheconnecteddevicetomakesureitisnotexperiencingerrors.
Sending failed
Memory card error
•Ifthesameerrormessageisdisplayedevenwhenyouhaveinsertedaformatted
memorycardfacingthecorrectway,contactaCanoncustomersupport.
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