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TROUBLESHOOTING
If for some reason the program/activity stops working or malfunctions,
please follow these steps:
1. Please turn the unit
OFF.
2. Interrupt the power supply by removing the batteries.
3. Let the unit stand for a few minutes, then replace the batteries.
4. Turn the unit
ON. The unit should now be ready to play again.
5. If the product still does not work, replace with a new set of
batteries.
Note: The demo tag should be removed automatically when the product
is taken out of the packaging. If the demo tag is still in position
when you begin play, please remove it from the bottom of the
unit to activate normal play mode.
If the problem persists, please call our Consumer Services Department
at 1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada and a
service representative will be happy to help you.
IMPORTANT NOTE
Creating and developing Preschool Learning products is
accompanied by a responsibility that we at VTech
®
take very
seriously. We make every effort to ensure the accuracy of the
information, which forms the value of our products. However, errors
sometimes can occur. It is important for you to know that we stand
behind our products and encourage you to call our Consumer
Services Department at 1-800-521-2010 in the U.S. or 1-877-352-
8697 in Canada with any problems and/or suggestions that you
might have. A service representative will be happy to help you.
Troubleshooting
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