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GENERAL
COMMON QUESTIONS
Q: Are the sounds my iNetTV
TM
Product makes normal?
A: Our fitness equipment is some of the quietest available because we use
belt drives and magnetic resistance. We use the highest grade European
bearings and top quality belts to minimize noise. However, because the
resistance system itself is so quiet, you will occasionally hear some slight
mechanical noises from the drive train. Unlike older, louder technologies,
there are no fans, friction belts, or alternator noises to mask these sounds.
These mechanical noises, which may or may not be intermittent, are
normal and are caused by the transfer of significant amounts of energy to
rapidly spinning components. All bearings, belts and other rotating parts
will generate some noise, which will transmit through the casing and
frame. It is also normal for these sounds to change slightly during a work-
out, and over time, because of thermal expansion of the parts. Keep in
mind, that while you work out, you’re sometimes exerting the equivalent
mechanical energy of a washing machine or dryer!
Q: Why my iNetTV
TM
Product louder than the one at the store?
A: All fitness products seem quieter in a large store showroom because
there is generally more background noise than in your home. Also, there
will be less reverberation on a carpeted concrete floor than on a wood
overlay floor. Sometimes a heavy rubber mat will help reduce
reverberation through the floor. And, finally, if a fitness product is placed
close to a wall, there will be more reflected noise.
Q: When should I be worried about a noise?
A: As long as the sounds are no louder than a normal conversational tone
of voice, it is considered normal noise. If your iNetTV
TM
Product is louder
than this, you may want to call your service technician. Sometimes an
initial diagnosis can be made over the phone.