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Troubleshooting
1. Problem: The power indicator light on the Home Plate is not on.
Solution: a. Check for loose connections on the USB plug from your PC to the Home Plate.
b. Press the on/off switch on the Home Plate.
2. Problem: The batter swings or bunts even when I am not swinging or bunting.
Solution: a. Ensure that the batter is clear of obstacles or walls.
b. Do not make any unnecessary movement before the pitch.
c. Do not tap the Home Plate with the included bat before the pitch.
d. Do not place the Home Plate close to your monitor or TV.
e. Before the pitch be in the ready to swing position.
3. Problem: The player does not swing.
Solution: a. Is the bat sleeve turned on?
b. Check the batteries on the bat sleeve and replace the batteries if needed.
c. The bat sleeve should face down towards and over the Home Plate
4. Problem: The power indicator light on the Home Plate is not lit.
Solution: Re-plug the USB cable to your PC’s USB port,
7. Problem: I swung the bat after a pitch but the batter in the game did not swing.
Solution: Always start a swing with the bat above your shoulder and follow through with the
bat sleeve facing down and covering the Home Plate.
8. Problem: I need assistance to play the EA Sports™ MVP Baseball™ game.
Solution: Refer to the EA Sports™ MVP Baseball™ game user manual.
Note: If you have any questions concerning QMotions-Baseball™, please email us at
customerservice@qmotions.com or call us at 951-786-9834. We are available Monday to
Friday from 9 a.m. to 5 p.m. PST.
Model Number: QMO2PC00