23
TROUBLE
-
SHOOTING
Most treadmill problems can be solved by following the steps below. Find the symptom that applies, and
follow the steps listed. If further assistance is needed, please call our Customer Service Department toll-
free at 1-800-999-3756, Monday through Friday, 6 a.m. until 6 p.m. Mountain Time (excluding holidays).
PROBLEM: The power does not turn on
SOLUTION: a. Make sure that the power cord is plugged into a surge suppressor, and that the surge suppressor
is plugged into a properly grounded outlet (see page 8). Use only a single-outlet surge suppres-
sor that is UL 1449 listed as a transient voltage surge suppressor (TVSS). The surge suppressor
must have a UL suppressed voltage rating of 400 volts or less and a minimum surge dissipation
of 450 joules. The surge suppressor must be electrically rated for 120 volts AC and 15 amps.
Important: The treadmill is not compatible with GFCI-equipped outlets.
b. After the power cord has been plugged in, make sure that the key is fully inserted into the console.
c. Check the circuit breaker located on the treadmill
near the power cord. If the switch protrudes as
shown, the circuit breaker has tripped. To reset the
circuit breaker, wait for five minutes and then press
the switch back in.
d. Check the on/off switch located on the treadmill near
the power cord. The switch must be in the on posi-
tion.
PROBLEM: The power turns off during use
SOLUTION: a. Check the circuit breaker located on the treadmill frame near the power cord (see c. above). If the
circuit breaker has tripped, wait for five minutes and then press the switch back in.
b. Make sure that the power cord is plugged in.
c. Unplug the power cord, wait for five minutes, and then plug the power cord back in.
d. Remove the key from the console. Reinsert the key fully into the console.
e. Make sure that the on/off switch is in the on position.
f. If the treadmill still will not run, please call our Customer Service Department, toll-free.
PROBLEM: The speed display on the console does not function properly
SOLUTION: a. Remove the key and UNPLUG THE POWER CORD.
Carefully lower the Uprights (64) to the floor. Remove
the three indicated Small Screws (37).
Raise the Uprights (64) to the vertical position. Pivot
the Hood (1) off.
Tri
pp
ed
Reset
Tripped
c
Reset
On
Position
d
64
37
37
37
a
1
64